Community Care Navigator: Field & Telehealth Support

Mom's Meals | A Purfoods Company; New York (NY); Hybrid; USD 34.000 - 36.000; Vollzeit

Zusammenfassung

Mom’s Meals | A Purfoods Company is seeking a Care Navigator in New York to support Medicaid members and related populations. This hybrid role involves field and telephonic navigation, with regular local travel within New York State and occasional travel across the state.

The ideal candidate delivers trauma-informed, culturally responsive navigation, builds partnerships, and helps connect individuals to social care resources. Strong communication and documentation skills are essential.

Qualifikationen

• Minimum of 2 years’ experience in healthcare, social services, behavioral health, community outreach, case management, care coordination, human services, or a related field.
• Experience engaging individuals from diverse communities and backgrounds with empathy, professionalism, and cultural humility.
• Ability to build rapport quickly in both community-based and telephonic settings.
• Experience conducting direct client interactions in-person, telephonically, or through community outreach activities.

Aufgaben

• Conduct standardized health-related social needs screenings in accordance with state and program requirements in community, partner organization, virtual, and telephonic settings.
• Complete eligibility assessments and supporting documentation for social care services and enhanced navigation programs.
• Provide in-person screening and navigation support at community events, health fairs, enrollment events, and outreach activities.
• Build and maintain relationships with community-based organizations, healthcare providers, and local partners to increase awareness of available social care services.
• Serve as an embedded Care Navigator within designated partner organizations, providing on-site screening, referral coordination, and navigation services.
• Initiate, monitor, and close referrals within designated referral management platforms.

Kenntnisse

Healthcare experience

Community outreach

Cultural humility

Communication skills

Driver's license

Travel readiness

Jobbeschreibung

Mom’s Meals | A Purfoods Company is seeking a Care Navigator in New York to support Medicaid members and related populations. This hybrid role involves field and telephonic navigation, with regular local travel within New York State and occasional travel across the state.

The ideal candidate delivers trauma-informed, culturally responsive navigation, builds partnerships, and helps connect individuals to social care resources. Strong communication and documentation skills are essential.