Hybrid Card Services Associate - Payments & Member Support

ADP, Inc.; Indianapolis (IN); Hybrid; USD 23,000 - 35,000; Full time

Job summary

Elements Financial in Indianapolis, IN is seeking a Card Services Associate. This hybrid role combines on-site duties in our Indianapolis office with tasks that can be completed remotely, supporting the Cards & Payments team.

You will learn to handle routine card-related activities, assist frontline staff, and help keep day-to-day operations running smoothly. A high school diploma or equivalent is required, with preferred experience in financial institutions or card services.

Qualifications

• High school diploma or equivalent required.
• Experience in financial institutions or card services is preferred.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Provide entry-level, task-oriented support for the Cards & Payments team.
• Assist with posting daily transaction exceptions and routine tasks.
• Support front-line staff with basic cardholder questions and route complex issues.
• Speak with members to answer inquiries and provide status updates on card requests.
• Provide admin support to Card Services Specialists and document changes.

Skills

Strong organizational skills

Administrative skills

Follow-up skills

Collaboration

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

Elements Financial in Indianapolis, IN is seeking a Card Services Associate. This hybrid role combines on-site duties in our Indianapolis office with tasks that can be completed remotely, supporting the Cards & Payments team.

You will learn to handle routine card-related activities, assist frontline staff, and help keep day-to-day operations running smoothly. A high school diploma or equivalent is required, with preferred experience in financial institutions or card services.