Hybrid Call Routing Optimization Intern: AI & Automation

Verizon; Basking Ridge (NJ); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Hybrid work environment

Relocation assistance (may be provided

Intern Marquee event

Job summary

Verizon is offering a 10-week, hybrid internship in Basking Ridge, NJ, with real-time projects in the AI-first ecosystem and mentorship across business units. You’ll gain broad exposure, work on intelligent automation and CTI-related initiatives, and participate in the Intern Marquee event.

Applicants should be enrolled in a Bachelor's program with anticipated graduation between Dec 2027 and Jun 2028, able to work in the U.S. without sponsorship, and willing to relocate.

Qualifications

• Enrolled in a Bachelor's degree program with graduation between Dec 2027 and Jun 2028.
• Full-time, hybrid, 10-week internship from Jun 2027 to Aug 2027.
• Authorized to work in the U.S. without sponsorship.
• Experience with intelligent automation, MLOps, and AI tools is a plus.

Responsibilities

• Work on a real project in real time within Verizon's AI-first ecosystem.
• Research routing technologies, document roadmaps, and prototype algorithms.
• Collaborate with cross-functional teams and mentors across business units.

Skills

NLP

NLG

AI tools

LangChain

AutoGPT

NotebookLM

Google Gemini

Generative AI

Education

Bachelor's degree (enrollment)

Tools

CTI

NLP tooling

Job description

Verizon is offering a 10-week, hybrid internship in Basking Ridge, NJ, with real-time projects in the AI-first ecosystem and mentorship across business units. You’ll gain broad exposure, work on intelligent automation and CTI-related initiatives, and participate in the Intern Marquee event.

Applicants should be enrolled in a Bachelor's program with anticipated graduation between Dec 2027 and Jun 2028, able to work in the U.S. without sponsorship, and willing to relocate.