Hybrid Business Systems Analyst: ERP & Process Innovation

Miller Milling Company; Eden Prairie (MN); Hybrid; USD 73,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Miller Milling Company seeks a Business Systems Analyst to bridge business needs with technology solutions, analyzing processes, data, and systems to improve operational efficiency and support growth. You will document requirements, support ERP integrations, and contribute to continuous improvement across the organization.

Based in Eden Prairie with a hybrid work model, you will collaborate with IT and business teams, lead incident analyses, and ensure data integrity while aligning with ITIL

Qualifications

• 5+ years of experience in technology support service, business systems analysis, or a related analyst role working with an ERP.
• Experience gathering and documenting business requirements and translating them into functional system solutions.
• Experience supporting enterprise applications and cross-functional business processes.

Responsibilities

• Act as a liaison between business stakeholders and IT teams to define, document, and validate business and system requirements.
• Analyze, document, and troubleshoot operational issues monitoring the incident management system.
• Lead and support incident root cause analysis, problem resolution, and ITIL-based change management activities and respond to incidents logged in via ITSM
• Design and document business processes, use cases, system flows, process maps, and data models to support solution development and implementation.
• Participate in planning, testing, deployment, and ongoing support of enterprise applications and business systems.
• Support continuous improvement initiatives by identifying efficiencies, reducing risks, and enhancing system capabilities whilst leveraging Artificial Intelligence and automation.
• Ensure solutions meet business requirements while maintaining data integrity, compliance standards, and operational effectiveness.

Skills

ERP experience

Business analysis

Process mapping

Root cause analysis

Stakeholder management

Analytical thinking

Communication skills

Facilitation

Negotiation

Relationship management

Tools

Microsoft Dynamics 365

JD Edwards (JDE)

SAP

Job description

Miller Milling Company seeks a Business Systems Analyst to bridge business needs with technology solutions, analyzing processes, data, and systems to improve operational efficiency and support growth. You will document requirements, support ERP integrations, and contribute to continuous improvement across the organization.

Based in Eden Prairie with a hybrid work model, you will collaborate with IT and business teams, lead incident analyses, and ensure data integrity while aligning with ITIL