Hybrid Business Systems Analyst – Change & Product

Farm Credit Council

Bedford (NH)

Hybrid

USD 55,000 - 90,000

Full time

14 days+

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Benefits offered by this job

401k match

Health insurance

Paid time off

Tuition reimbursement

Continuing education

Job summary

Farm Credit East is seeking a role focused on product development, innovation, communication and change enablement for core business systems. The position collaborates with product owners to execute a system strategy aligned with customer and employee needs.

The candidate will help define plans for portfolio management, stakeholder alignment, and platform optimization, with hybrid work options after two weeks. A strong background in related platforms and QA is desired.

Qualifications

Bachelor’s degree in business, agriculture or related field.
Experience with FISERV DNA, Salesforce, nCINO, CCH Tax or Encompass LOS Platform preferred.
Experience in software Testing and/or Quality Assurance preferred.
Salesforce certifications are a plus.
Hybrid work options after two weeks of employment with Farm Credit East.

Responsibilities

Works closely with product owner(s) to execute on the core business system strategy to meet or exceed customer and user expectations and gain alignment with key stakeholders.
Helps execute on the Core Business System Portfolio Management Plan which governs current and future FCE core business systems including performance metrics, identifies risks and opportunities, prioritizes high-value products, optimizes resource allocation across the portfolio and balances the product mix among strategic initiatives.
Creates requirements for new/updated existing core business systems ideas within the defined FCE ideation process.
Works closely with product owner(s) to determine, monitor and update the plan and methodology to ensure deep user knowledge for each platform to utilize in core business system innovation.
Develops a deep understanding of customer, employee and FCE needs within the core business systems and supports the communication strategy for each new/existing core business system to align with FCE’s overall communication plan.