Hybrid Brooklyn Client Partnerships Lead

UnitedMasters, Inc.; New York (NY); Hybrid; USD 83,000 - 100,000; Full time

Job summary

UnitedMasters, Inc. in New York is seeking a Business Supervisor to lead day-to-day client partnerships, translate business needs into actionable direction, and ensure delivery across teams. The role is hybrid, requiring 4 days in Brooklyn and 1 day remote.

You will mentor junior staff, coordinate with Strategy, Creative, and Program Management, and manage risks and expectations to deliver exceptional client experiences. Competitive salary with growth opportunities.

Qualifications

• 5+ years in advertising, marketing, consulting, or related client leadership roles.
• Ability to build trusted client relationships and manage day-to-day communications.
• Strong strategic thinking and problem-solving skills.
• Excellent written, verbal, and presentation communication skills.
• Experience collaborating with cross-functional teams including Strategy, Creative, Comms/Media Planning, Production, and Program Management.
• Ability to balance multiple priorities while maintaining exceptional organization and attention to detail.
• Experience mentoring junior team members and contributing to a collaborative team culture.
• Strong understanding of integrated marketing communications, creative development, and client service best practices.

Responsibilities

• Own day-to-day client relationships and communication across assigned workstreams.
• Lead routine client meetings, status calls, working sessions, and follow-up communications.
• Translate client needs into clear direction for internal teams.
• Partner with Strategy, Communications/Media, Creative, and Business Directors to develop and refine briefs.
• Ensure cross-functional teams understand priorities, expectations, success metrics, and next steps.
• Create alignment between client goals and agency recommendations throughout the life of a project.
• Mentor junior Business Leadership team members in client communication and relationship management.

Skills

Client relationship mgmt

Strategic thinking

Presentation skills

Cross-functional collaboration

Project management

Mentoring

Attention to detail

Education

Bachelor's degree in marketing, business, or related field

Job description

UnitedMasters, Inc. in New York is seeking a Business Supervisor to lead day-to-day client partnerships, translate business needs into actionable direction, and ensure delivery across teams. The role is hybrid, requiring 4 days in Brooklyn and 1 day remote.

You will mentor junior staff, coordinate with Strategy, Creative, and Program Management, and manage risks and expectations to deliver exceptional client experiences. Competitive salary with growth opportunities.