Hybrid Billing Specialist — Reimbursement & Denials Expert

Cherry Health (Cherry Street Services) DBA; United States; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Loan repayment program

Medical, Dental and Vision Insurance

Generous PTO

Paid holidays

403(b) Retirement Plan

Pet Insurance

Employee Assistance Program

Job summary

Cherry Health is seeking a Billing Specialist to support revenue cycle operations for behavioral health services. You will post payments, review denials, and manage accounts receivable while collaborating with clinical and billing teams.

This full-time, hybrid role requires strong knowledge of payer rules, HIPAA confidentiality, and excellent communication with payers and patients, with on-site Tuesdays and Wednesdays.

Qualifications

• High school graduate; relevant certification preferred.
• Minimum of two years’ healthcare billing experience.
• Experience posting payments and reconciling accounts.
• Familiarity with Medicaid/Medicare and payer denials.

Responsibilities

• Review and post payments from insurance and third-party funding sources.
• Respond to billing inquiries in a timely manner.
• Work aging accounts receivable to meet collection targets.
• Process payer rejections and resubmissions to maximize reimbursement.
• Educate front-end staff on payer requirements and changes.
• Research payer updates and communicate findings to leadership.
• Maintain patient communication by phone, mail, and in person.
• Assist with annual MDHHS cost reporting reconciliation.

Skills

Medical Billing

Payer Rules

Medicaid/Medicare

EHR Systems

AR Management

Denials Management

Communication Skills

Confidentiality

Adaptability

Bilingual skills

Education

High school diploma

CPB/CH-CBCS/RHIA/RHIT/CMRS certifications

Tools

Billing software

Practice management systems

Job description

Cherry Health is seeking a Billing Specialist to support revenue cycle operations for behavioral health services. You will post payments, review denials, and manage accounts receivable while collaborating with clinical and billing teams.

This full-time, hybrid role requires strong knowledge of payer rules, HIPAA confidentiality, and excellent communication with payers and patients, with on-site Tuesdays and Wednesdays.