Behavioral Health Billing Specialist — Hybrid

The Recovery Syndicate; Chandler (AZ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Four weeks PTO during the first year

Health insurance

Dental insurance

Group life insurance

Employee Assistance Program (EAP)

Professional growth opportunities

Supportive leadership team

Flexible hybrid schedule

Job summary

Recovery Syndicate in Chandler, AZ is seeking a Revenue Cycle Manager to oversee behavioral health and SUD billing. This hybrid, full-time position supports PHP, IOP, SUD, and co-occurring services with a blend of in-office and remote work.

You will manage the complete revenue cycle, monitor accounts, reduce denials, verify eligibility, obtain authorizations, and ensure compliance with AHCCCS and payer requirements.

Qualifications

• Minimum two years of behavioral health, SUD, or medical revenue cycle experience.
• Direct experience billing PHP and IOP services.
• Experience with commercial insurance billing.
• Direct experience with AHCCCS Fee-for-Service, AIHP, and per diem billing.
• Experience with insurance verification, prior authorizations, denial management, appeals, and accounts receivable.
• Working knowledge of behavioral health billing regulations and documentation requirements.
• Strong organizational, analytical, and communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the complete revenue cycle from admission through payment.
• Monitor accounts receivable, collections, aging, and payer performance.
• Analyze revenue cycle metrics and recommend process improvements.
• Identify opportunities to increase reimbursement and reduce denials.
• Support an average daily census of approximately 20–40 patients.
• Bill and manage claims for PHP, IOP, SUD, mental health, and co-occurring services.
• Submit commercial insurance, AHCCCS Fee-for-Service, AIHP, and per diem claims.
• Investigate and resolve denials, rejections, and underpayments.
• Perform payer follow-up and manage appeals.
• Maintain accurate billing documentation and claim records.
• Verify eligibility, benefits, and patient responsibility.
• Obtain and monitor prior authorizations.
• Manage AHCCCS CON and RON requirements.
• Track authorization utilization and renewal deadlines.
• Review documentation to ensure services support billing.
• Assist with utilization review documentation as needed.
• Maintain compliance with payer, state, and organizational requirements.
• Collect co-pays, deductibles, coinsurance, and balances.
• Establish payment plans and self-pay agreements.
• Communicate financial responsibilities professionally and compassionately.
• Support provider credentialing.
• Stay current with AHCCCS billing changes and requirements.
• Assist with APEP Portal activities.
• Collaborate with clinical and administrative teams to improve workflow and revenue performance.

Skills

Revenue cycle

AHCCCS billing

Denial management

Payer follow-up

Billing accuracy

Communication

Independent work

Tools

Kipu

Avea

Availity

APEP Portal

Microsoft Teams

Microsoft Outlook

Job description

Recovery Syndicate in Chandler, AZ is seeking a Revenue Cycle Manager to oversee behavioral health and SUD billing. This hybrid, full-time position supports PHP, IOP, SUD, and co-occurring services with a blend of in-office and remote work.

You will manage the complete revenue cycle, monitor accounts, reduce denials, verify eligibility, obtain authorizations, and ensure compliance with AHCCCS and payer requirements.