Hybrid Bilingual Claims Escalations Specialist

Primary Services; Lehi (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading energy organization is seeking a Bilingual Escalations Representative in Lehi, Utah. This hybrid role involves managing the claims adjudication process, interpreting contract language, and ensuring timely resolution of claims. Candidates should have a high school diploma (bachelor's preferred) and 2–4 years of relevant experience. Key skills include claims authorization, contract interpretation, and customer communication. The role promises stability and professional growth within a supportive environment.

Qualifications

• 2-4 years of experience in claims authorization or adjudication.
• Experience interpreting contractual terms and conditions.
• Ability to handle high-volume workloads.

Responsibilities

• Respond to claim authorization requests efficiently.
• Analyze eligibility by evaluating service history.
• Capture product failures to support decisions.

Skills

Claims authorization

Contract interpretation

Microsoft Excel

Customer communication

Education

High school diploma or equivalent

Bachelor's degree

Tools

Claims processing systems

Case management platforms

Microsoft Word

Microsoft PowerPoint

Job description

A leading energy organization is seeking a Bilingual Escalations Representative in Lehi, Utah. This hybrid role involves managing the claims adjudication process, interpreting contract language, and ensuring timely resolution of claims. Candidates should have a high school diploma (bachelor's preferred) and 2–4 years of relevant experience. Key skills include claims authorization, contract interpretation, and customer communication. The role promises stability and professional growth within a supportive environment.