Hybrid Benefits Specialist — HR & Enrollment Focus

PPG Industries; United States; Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Matching 401k

Paid Vacation

Holiday pay

Job summary

PPG Industries in Pittsburgh, PA seeks a Benefits Specialist to deliver outstanding customer service for health, retirement, life insurance and other benefits. You will resolve inquiries with accuracy, compassion, and multiple communication methods, reporting to the Benefits Service Center Team Lead from our headquarters.

This full-time hybrid role includes enrollment administration, data integrity, vendor coordination, and compliance with ERISA, COBRA and HIPAA, with schedules accommodating

Qualifications

• Bachelor’s degree in Human Resources or Business required.
• Experience with Microsoft Office and Workday.
• 0–2 years HR or Benefits Administration experience; internship accepted.

Responsibilities

• Support benefit inquiries with focus on delivering exceptional employee experience.
• Guide concerns between employees/retirees and vendors.
• Document inquiries and resolutions in the case management system.
• Handle enrollment processes and data integrity reconciliation.
• Act as the vendor contact for incoming calls.
• Help maintain ERISA, COBRA and HIPAA compliance.

Skills

Customer service

Communication

Education

Bachelor’s degree in Human Resources or Business

Tools

Workday

Microsoft Office

Job description

PPG Industries in Pittsburgh, PA seeks a Benefits Specialist to deliver outstanding customer service for health, retirement, life insurance and other benefits. You will resolve inquiries with accuracy, compassion, and multiple communication methods, reporting to the Benefits Service Center Team Lead from our headquarters.

This full-time hybrid role includes enrollment administration, data integrity, vendor coordination, and compliance with ERISA, COBRA and HIPAA, with schedules accommodating