Benefits Specialist

PPG; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, & Vision benefits

401(k) matching retirement savings

Paid vacation & holidays

Job summary

PPG in Pittsburgh, PA, is seeking a Benefits Specialist to deliver exceptional customer service to employee and retiree groups across health, retirement, life insurance, and other benefits. You will work with the Benefits Service Center and vendors, handling enrollment, data integrity, and inquiries with accuracy and empathy from our headquarters in Pittsburgh.

Qualifications include a Bachelor’s degree in HR or Business and experience with Microsoft systems and Workday.

Qualifications

• Bachelor's degree in Human Resources or Business required.
• Experience working with computer systems such as Microsoft and Workday.
• 0-2 years of professional experience in Human Resources or Benefits Administrations preferred; internship experience will be accepted in lieu of full-time experience.

Responsibilities

• Support all benefit inquiries from participants with an important focus on delivering exceptional employee experience.
• Guide concerns or inquiries between employees/retirees and vendors.
• Support the US Benefits Service Center by documenting inquiries and resolutions within the case management system and responding to email requests.
• Perform multiple administrative tasks including the distribution of materials, enrollment administration, data integrity reconciliation and report processing.
• Handle the enrollment processes for all participants including guiding with selections and educating on any changes.
• Be the point of contact for the vendor team managing the incoming calls.
• Help maintain company compliance with ERISA, COBRA and HIPAA; and any other department projects.

Education

Bachelor's degree in Human Resources or Business

Tools

Workday

Microsoft Office

Job description

Are you a recent college graduate looking to start your career in Human Resources or ready to grow your career in Human Resources?

Join our team as a Benefits Specialist, where you'll deliver outstanding customer service and support to a broad range of employee and retiree groups in the main areas of health, retirement, life insurance, disability leave management and other benefits. You will work and use multiple methods of communication to resolve issues and inquiries with accuracy, sensitivity, and compassion. Reporting directly to the Benefits Service Center Team Lead, you will work from our Pittsburgh, PA headquarters.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k+ retirement savings; and Paid Vacation, Holiday pay.

Main Responsibilities

• Support all benefit inquiries from participants with an important focus on delivering exceptional employee experience
• Guide concerns or inquiries between employees/retirees and vendors
• Support the US Benefits Service Center by documenting inquiries and resolutions within the case management system and responding to email requests
• Perform multiple administrative tasks including the distribution of materials, enrollment administration, data integrity reconciliation and report processing
• Handle the enrollment processes for all participants including guiding with selections and educating on any changes
• Be the point of contact for the vendor team managing the incoming calls
• Help maintain company compliance with ERISA, COBRA and HIPAA; and any other department projects.

Qualifications

• Bachelor's degree in Human Resources or Business required
• Experience working with computer systems such as Microsoft and Workday.
• 0-2 years of professional experience in Human Resources or Benefits Administrations preferred; internship experience will be accepted in lieu of full-time experience

How we work:

At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.