Hybrid Benefits Process Improvement Analyst

Colorado Public Employees' Retirement Association in; Denver (CO); Hybrid; USD 75,000 - 102,000; Full time

Benefits offered by this job

Hybrid Work Option

Job summary

Colorado Public Employees' Retirement Association (PERA) seeks an experienced Benefits Business Analyst to drive process improvements across the Benefits Services Division in Denver. You will oversee UAT, requirements documentation, and KPI reporting to support data-driven decision making.

Collaboration with product, project management, and IT teams is essential. You will contribute to pension and 401(k) systems administration, translating business needs into actionable solutions while

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, or equivalent.
• Five years of benefit administration, business analysis, project management, product management, quality assurance, and/or continuous process improvement experience; or equivalent combination of education and experience
• Experience with benefit administration systems, including pension administration systems, workflow management programs, and/or contribution reporting platforms
• Experience with Microsoft Power BI or similar data visualization tools preferred
• Experience with Microsoft Visio or similar process mapping tools preferred
• Detail-oriented and quality-focused
• Effective interpersonal skills including customer service, training, and conflict management skills
• Effective problem resolution, negotiation, and influencing skills
• Effective oral, written, and presentation communication skills
• Effective time management and organization skills

Responsibilities

• Drive continuous process improvement within the Benefits Services Division.
• Support administration of PERA’s DB, DC, 401(k), and 457 plans.
• Lead UAT and ensure successful change implementation.
• Document requirements, workflows and business processes.
• Develop KPIs and reporting to support data-driven decisions.
• Collaborate with Product, Project, Change Management and IT teams.
• Identify risks and mitigate them with actionable solutions.
• Maintain regular attendance and adapt to deadlines.

Skills

UAT leadership

Process improvement

Requirements gathering

Stakeholder collaboration

Data-driven decisions

Change management (ADKAR)

Communication

Time management

Education

Bachelor's degree in Business, Finance, Information Systems, or equivalent

Tools

Power BI

Visio

Excel

Job description

Colorado Public Employees' Retirement Association (PERA) seeks an experienced Benefits Business Analyst to drive process improvements across the Benefits Services Division in Denver. You will oversee UAT, requirements documentation, and KPI reporting to support data-driven decision making.

Collaboration with product, project management, and IT teams is essential. You will contribute to pension and 401(k) systems administration, translating business needs into actionable solutions while