Hybrid Behavioral Health Care Navigator

Ramey-Estep / Re-group; Ashland (KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Ramey-Estep / Re-group seeks a Care Navigator to coordinate behavioral health, primary care, and community services. The hybrid role blends in-person engagement with remote telehealth and administrative duties to ensure timely, person-centered care.

You will collaborate with clinicians, case managers, and partners to reduce barriers, support recovery, and promote stability per CCBHC standards.

Qualifications

• High School Diploma or equivalent required; degree preferred.
• Experience in behavioral health navigation or case management preferred.
• Knowledge of community resources and health systems.

Responsibilities

• Welcome clients in-person, by phone, or via telehealth.
• Complete intake forms and consent documents.
• Educate clients on services, rights, and resources.
• Coordinate referrals and track follow-ups.
• Support care plans with clinical and community teams.
• Maintain documentation in the EHR.
• Participate in treatment meetings and outreach.
• Travel regionally to meet clients.

Skills

Communication skills

Leadership

Driver's License

English proficiency

Education

High School Diploma

Associate’s or Bachelor’s Degree in healthcare or related field preferred

Tools

Telehealth platforms

Microsoft Word

Excel

PowerPoint

Job description

Ramey-Estep / Re-group seeks a Care Navigator to coordinate behavioral health, primary care, and community services. The hybrid role blends in-person engagement with remote telehealth and administrative duties to ensure timely, person-centered care.

You will collaborate with clinicians, case managers, and partners to reduce barriers, support recovery, and promote stability per CCBHC standards.