Hybrid Behavioral Health Care Manager

Centene Corporation; Spring (TX); Hybrid; USD 37,000 - 67,000; Full time

Benefits offered by this job

Health insurance

401K

Stock purchase plans

Tuition reimbursement

Paid time off

Job summary

Centene Corporation is seeking a Behavioral Health Care Manager to develop and coordinate holistic care plans for members with complex mental health needs in the Spring, TX area. The hybrid role combines in-person home visits with remote work and requires an active behavioral health license and a Monday–Friday schedule.

You will assess member needs, educate families, coordinate services, and collaborate with physicians, facilities, and community resources to ensure optimal outcomes while

Qualifications

• Requires a master’s degree in Mental Health Counseling or Social Work and 2 – 4 years of related experience.

Responsibilities

• Evaluates the needs of the most complex and high-risk members with mental/behavioral health needs, and recommends a plan of care for the best outcome.
• Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
• Supports members with primarily mental/behavioral health needs, such as those with (or a history of) major depression, bipolar disorders, schizophrenia, borderline personality disorder, PTSD, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc
• Performs frequent home and/or other site visits (up to 75% monthly travel for home visits), to assess member needs and collaborate with resources, as required
• Provides and/or facilitates education to long-term care members and their families/caregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits.
• Educates on and coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living)
• Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system. Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned
• Comply with all policies and standards

Skills

Case management

Communication

Documentation

Time management

Problem solving

Organization

Bilingual English/Spanish

Education

Master's degree in Mental Health Counseling or Social Work

Tools

TruCare

Outlook

Excel

PowerPoint

Word

OneNote

Copilot (M365)

Job description

Centene Corporation is seeking a Behavioral Health Care Manager to develop and coordinate holistic care plans for members with complex mental health needs in the Spring, TX area. The hybrid role combines in-person home visits with remote work and requires an active behavioral health license and a Monday–Friday schedule.

You will assess member needs, educate families, coordinate services, and collaborate with physicians, facilities, and community resources to ensure optimal outcomes while