Hybrid Banking Operations Specialist

Madison-Davis, LLC; New York (NY); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Madison-Davis, LLC is seeking a diligent Banking Operations Support Specialist to assist with account servicing, transaction processing, and day-to-day banking operations in a hybrid workplace.

The role requires coordinating with clients, front-office and operations, handling payments and confirmations, and helping maintain documentation with internal procedures, while supporting audits and process improvements.

Responsibilities

• Process client instructions for domestic and international payments and account maintenance.
• Coordinate with clients, front-office and operations to ensure timely transaction execution.
• Review client requests and supporting documents for completeness and compliance.
• Prepare and review client confirmations and transaction-related communications, including SWIFT messages.
• Monitor progress, follow up on outstanding items, and resolve processing delays.
• Maintain accurate client records and transaction logs.
• Coordinate cross-border transactions with international head office teams.
• Respond to client inquiries professionally and help resolve operational issues.
• Assist with audits and compliance reviews and suggest workflow improvements.

Job description

Madison-Davis, LLC is seeking a diligent Banking Operations Support Specialist to assist with account servicing, transaction processing, and day-to-day banking operations in a hybrid workplace.

The role requires coordinating with clients, front-office and operations, handling payments and confirmations, and helping maintain documentation with internal procedures, while supporting audits and process improvements.