Hybrid Banking Client Services Specialist

First Citizens Bank; Phoenix (AZ); Hybrid; USD 60,000 - 90,000; Full time

Job summary

First Citizens Bank is seeking a professional for a hybrid role with regular in-office and remote work within 50 miles of listed locations, including Phoenix, AZ. The position focuses on servicing commercial client requests, onboarding new clients, and advising on online tools adoption.

Duties include handling account opening, servicing inquiries, and resolving issues under supervision while complying with regulations and bank policies. Strong collaboration and problem solving are essential.

Qualifications

• Bachelor's Degree and 1 year experience in Banking/Financial Services, Customer Service or Operations Support.
• High School Diploma or GED/Equivalent with 2 years' experience in Banking/Financial Services, Customer Service or Operations Support

Responsibilities

• Onboard new clients/accounts in adherence to regulatory standards.
• Provide client support for onboarding and servicing requests via multiple channels.
• Collaborate in meetings, trainings and other duties or special projects.

Education

Bachelor's Degree

High School Diploma or GED/Equivalent

Job description

First Citizens Bank is seeking a professional for a hybrid role with regular in-office and remote work within 50 miles of listed locations, including Phoenix, AZ. The position focuses on servicing commercial client requests, onboarding new clients, and advising on online tools adoption.

Duties include handling account opening, servicing inquiries, and resolving issues under supervision while complying with regulations and bank policies. Strong collaboration and problem solving are essential.