Hybrid Banker: Teller & Personal Banking Pro

Beacon Bank; Stockbridge (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beacon Bank in Stockbridge, MA seeks a Universal Banker to perform Teller duties and Personal Banking duties, delivering exceptional customer service while processing transactions and opening new accounts.

The role focuses on cultivating customer relationships, promoting Beacon Bank products, and supporting digital banking engagement. Requires strong communication, sales ability, and compliance with banking regulations.

Qualifications

• High school diploma or equivalent required; associates degree or banking courses preferred.
• Previous teller or sales experience in a goal-oriented environment is favorable.
• Excellent oral and written communication skills; detail-oriented and organized.

Responsibilities

• Provide outstanding customer experience at all contact points.
• Build, retain, and expand customer relationships by recommending products and services.
• Educate customers on digital banking services and convenient banking options.
• Handle complex customer issues and explain bank policies and procedures.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Time management

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Associate’s degree or banking courses preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Beacon Bank in Stockbridge, MA seeks a Universal Banker to perform Teller duties and Personal Banking duties, delivering exceptional customer service while processing transactions and opening new accounts.

The role focuses on cultivating customer relationships, promoting Beacon Bank products, and supporting digital banking engagement. Requires strong communication, sales ability, and compliance with banking regulations.