Hybrid B2B Order Specialist – Customer Success & Operations

Lindt; Stratham (NH); Hybrid; USD 28,413 - 40,467; Full time

Benefits offered by this job

Competitive compensation

Job summary

Lindt in Stratham, New Hampshire is seeking a B2B Order Management Specialist to manage order processing and customer service efficiently. This critical role serves as the liaison between customers and internal teams to ensure exceptional service and accuracy.

The ideal candidate will have a Bachelor's degree or relevant experience and strong skills in communication and organization. The position offers a hybrid work model with competitive compensation.

Qualifications

• 1–3+ years of experience in customer service, order processing, or administrative support.
• Experience in B2B, retail, hospitality, or consumer goods environment is a plus.

Responsibilities

• Manage customer inquiries and process orders accurately.
• Serve as the primary contact for B2B customers, providing exceptional service.
• Coordinate with vendors and internal teams for customized product orders.

Skills

Attention to detail

Customer service

Organization

Communication

Education

Bachelor's degree or equivalent work experience

Tools

ERP/CRM tools

Job description

Lindt in Stratham, New Hampshire is seeking a B2B Order Management Specialist to manage order processing and customer service efficiently. This critical role serves as the liaison between customers and internal teams to ensure exceptional service and accuracy.

The ideal candidate will have a Bachelor's degree or relevant experience and strong skills in communication and organization. The position offers a hybrid work model with competitive compensation.