Hybrid B2B Order Management Specialist — Stratham, NH

Lindt; Stratham (NH); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Job summary

Lindt in Stratham, New Hampshire is seeking a B2B Order Management Specialist to ensure high-quality order processing and customer service. The role involves coordinating with customers and internal teams, managing inquiries, tracking orders, and ensuring accurate fulfillment.

This hybrid position requires three days in the office and strong attention to detail, organization, and communication skills. The ideal candidate will have relevant experience in a fast-paced environment.

Qualifications

• 1–3+ years of experience in customer service or order processing.
• Experience in a B2B, retail, or consumer goods environment is a plus.

Responsibilities

• Accurately enter and process customer orders.
• Serve as a primary contact for B2B customers, providing exceptional service.
• Work with external vendors to coordinate customized product orders.

Skills

Customer service

Order processing

Attention to detail

Communication

Organization

Education

Bachelor's degree or equivalent relevant work experience

Tools

ERP/CRM tools

Job description

Lindt in Stratham, New Hampshire is seeking a B2B Order Management Specialist to ensure high-quality order processing and customer service. The role involves coordinating with customers and internal teams, managing inquiries, tracking orders, and ensuring accurate fulfillment.

This hybrid position requires three days in the office and strong attention to detail, organization, and communication skills. The ideal candidate will have relevant experience in a fast-paced environment.