Hybrid B2B Order Management Specialist (6-Month Contract)

Lindt; Stratham (NH); Hybrid; USD 48,000 - 56,000; Full time

Job summary

Lindt USA is seeking a Temporary B2B Order Management Specialist in Stratham, NH. The role supports day-to-day B2B order processing, coordination with sales, fulfillment, and external vendors, and ensures accurate communications with customers.

The position is hybrid, requiring three days per week at the Stratham corporate office for a six‑month term. Bachelor’s degree or equivalent experience preferred, with 1–3+ years in a related field and a focus on accuracy and customer service.

Qualifications

• Bachelor’s degree preferred, or equivalent relevant work experience.
• 1–3+ years of experience in a customer service, order processing, or administrative support role.
• Experience in a B2B, retail, hospitality, or consumer goods environment is a plus.

Responsibilities

• Enter and process customer orders accurately in internal systems.
• Coordinate customization requests and verify pricing.
• Provide order status updates and shipping information to customers.
• Collaborate with Sales, Fulfillment, and Finance teams to ensure smooth execution.
• Identify opportunities to improve order processing workflows and systems.

Skills

Customer service

Order processing

Administrative support

Education

Bachelor’s degree or equivalent

1–3+ years experience

Tools

ERP/CRM software

Job description

Lindt USA is seeking a Temporary B2B Order Management Specialist in Stratham, NH. The role supports day-to-day B2B order processing, coordination with sales, fulfillment, and external vendors, and ensures accurate communications with customers.

The position is hybrid, requiring three days per week at the Stratham corporate office for a six‑month term. Bachelor’s degree or equivalent experience preferred, with 1–3+ years in a related field and a focus on accuracy and customer service.