Hybrid Auto Claims Supervisor: Lead & Optimize Outcomes

Intact Insurance U.S.; Englewood (CO); Hybrid; USD 90,000 - 132,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) matching up to 12%

Mental health & life insurance

Job summary

Intact Insurance U.S. is seeking a Claim Supervisor for our Specialty Auto Physical Damage team. Hybrid schedule across multiple U.S. offices, including Denver, CO and others. You will supervise claims staff, guide handling strategies, and monitor reserves to ensure policy compliance.

The ideal candidate has 5–7 years in Auto Physical Damage claims with 1–3 years in supervision, plus knowledge of heavy equipment and commercial auto claims.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum of 5-7 years of Auto Physical Damage claims experience, with 1-3 years of supervisory experience.
• Heavy Equipment damage claims is a plus
• Commercial Auto damage is a plus

Responsibilities

• Supervises day-to-day activities and priorities of claims staff including management of claims assignments and guidance of specialty claim files.
• Ensures execution of claim handling strategies including coverage, liability and damages.
• Monitors reserving activity for policy compliance.
• Reviews and documents recommendations for claim disposition and settlement decisions.
• Reviews and analyzes claim reports to identify trends and suggests corrective strategies.
• Manages vendors, adjusters, and appraisers to ensure service quality.
• Oversees staffing levels and performance management for direct reports.
• Identifies training needs and delivers training plans.
• Keeps staff updated on state licensing requirements and continuing education.

Skills

Auto Claims

Supervisory

Insurance knowledge

Regulatory awareness

Education

Bachelor's degree or equivalent

Job description

Intact Insurance U.S. is seeking a Claim Supervisor for our Specialty Auto Physical Damage team. Hybrid schedule across multiple U.S. offices, including Denver, CO and others. You will supervise claims staff, guide handling strategies, and monitor reserves to ensure policy compliance.

The ideal candidate has 5–7 years in Auto Physical Damage claims with 1–3 years in supervision, plus knowledge of heavy equipment and commercial auto claims.