Auto PD Claims Lead — Hybrid Role

Intact Insurance Specialty Solutions; Englewood (CO); Hybrid; USD 90,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO & paid leave

401(k) with company contributions

Mental health support

Job summary

Intact Insurance Specialty Solutions seeks a Claim Supervisor for Auto Physical Damage on a hybrid schedule supporting multiple offices, including Plymouth, MN; Denver, CO; Canton, MA; New York City, NY; Chicago, IL; Alpharetta, GA; Irvine, CA; Southfield, MI; and Boston, MA. You will supervise claim representatives and guide handling of complex claims end-to-end.

Qualified candidates have a Bachelor's degree and 5–7 years Auto Physical Damage claims experience with 1–3 years supervisory

Qualifications

• Minimum of 5–7 years of Auto Physical Damage claims experience with 1–3 years of supervisory experience.
• Strong understanding of claims handling, coverage evaluation and settlement processes.
• Knowledge of regulatory requirements and customer service standards.

Responsibilities

• Supervises day-to-day activities and priorities of claims staff across the team.
• Ensures execution of claim handling strategies and appropriate determinations of coverage, liability and damages.
• Monitors reserving activity for policy compliance and analyzes trends in claims data.
• Reviews recommendations for claim disposition including evaluation, negotiation and settlement.
• Monitors vendors and independent adjusters to ensure service quality.
• Manages staffing levels and performance management for direct reports.

Skills

Auto Claims Experience

Supervisory Experience

Regulatory Knowledge

Education

Bachelor's degree or equivalent experience

Job description

Intact Insurance Specialty Solutions seeks a Claim Supervisor for Auto Physical Damage on a hybrid schedule supporting multiple offices, including Plymouth, MN; Denver, CO; Canton, MA; New York City, NY; Chicago, IL; Alpharetta, GA; Irvine, CA; Southfield, MI; and Boston, MA. You will supervise claim representatives and guide handling of complex claims end-to-end.

Qualified candidates have a Bachelor's degree and 5–7 years Auto Physical Damage claims experience with 1–3 years supervisory