Hybrid AR Specialist – Invoicing & Collections

Powersecure-Inc.; Durham (NC); Hybrid; USD 52,000 - 76,000; Full time

Job summary

PowerSecure is seeking an Accounts Receivable Specialist III to manage invoicing and collections within our IFS customer record system. You will ensure accurate billing and timely communication of discrepancies to leadership, driving continuous improvement of AR processes.

The role demands strong Excel skills, attention to detail, and the ability to work across portals and teams to resolve disputes, monitor receivables, and support finance operations.

Qualifications

• 3+ years accounts receivable or related experience.
• Experience supporting or driving process improvement.
• Proficiency in Microsoft Office, specifically Outlook, Word, and Excel.
• Intermediate Excel skills, including formulas and pivot tables, or demonstrated aptitude to learn.
• Strong time-management, organizational, and attention-to-detail skills.
• Strong mathematical skills.
• Good verbal and written communication skills.
• Ability to navigate Windows-based computer applications.
• Self-directed learner with a strong desire to develop and seek answers within the invoicing process.
• Ability to work collaboratively and meet critical timelines.

Responsibilities

• Maintain a positive work environment by acting and communicating professionally.
• Develop and apply knowledge of accounts receivable processes.
• Protect sensitive customer information and data.
• Demonstrate a strong understanding of and proficiency in the customer invoicing process.
• Work in various customer portals for invoice submission and tracking; Process and submit project-based invoices.
• Provide exceptional service to customers and coworkers by completing assigned work accurately and on time.
• Research and resolve invoice disputes with customers and internal operations teams.
• Monitor and collect accounts receivable by contacting clients by telephone, email, and mail.
• Develop an understanding of system functionality and process flows, and create or update process documentation.
• Escalate questions, discrepancies, and concerns promptly to support timely resolution.
• Perform other duties as assigned.

Skills

Accounts Receivable

Process Improvement

Time Management

Attention to Detail

Verbal Communication

Written Communication

Self-directed learner

Team Collaboration

Tools

Microsoft Office

Outlook

Word

Excel

Pivot Tables

Job description

PowerSecure is seeking an Accounts Receivable Specialist III to manage invoicing and collections within our IFS customer record system. You will ensure accurate billing and timely communication of discrepancies to leadership, driving continuous improvement of AR processes.

The role demands strong Excel skills, attention to detail, and the ability to work across portals and teams to resolve disputes, monitor receivables, and support finance operations.