Hybrid AR Specialist: Billing & Collections Expert

Vaco Recruiter Services; Jacksonville (FL); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonuses

Job summary

Vaco Staffing in Jacksonville, FL is seeking an Accounts Receivable Specialist for a contract role. The position supports billing, payment application, account maintenance, and collections, working closely with internal teams and customers to resolve issues and maintain accurate records.

The role requires attention to detail and Excel proficiency, with strong communication skills. This hybrid position pays $23/hour and may include discretionary bonuses plus medical, dental, vision, and a 401(k)

Qualifications

• High school diploma or equivalent.
• At least 2 years of related accounts receivable or accounting experience preferred.
• Strong attention to detail and organizational skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Strong written and verbal communication skills.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Maintain accurate accounts receivable records, ensuring aging is current and payments, credits, and collections are properly applied.
• Investigate and resolve account discrepancies, including miscellaneous differences and uncollectible balances.
• Monitor accounts receivable aging and proactively follow up on outstanding balances through phone and email.
• Process a high volume of invoices and/or bulk billing statements while verifying billing details and customer-specific requirements.
• Audit customer accounts for accuracy and completeness.
• Respond to and resolve customer billing questions and inquiries in a timely, professional manner.
• Ensure company service-level agreements (SLAs) are consistently met.
• Maintain appropriate documentation and guidelines for customer accounts.
• Perform daily cash management activities, including recording bank deposits, maintaining and distributing cash receipt logs, and posting cash receipts to the accounts receivable subledger.
• Prepare weekly updates for management regarding key customer account balances, collection activity, and recommended resolution strategies.
• Escalate accounts and collection issues to the appropriate supervisor or manager when necessary.
• Maintain strong relationships with internal and external customers through timely, accurate, and professional communication.
• Perform other related duties as assigned.

Skills

Accounts receivable

Excel

Communication

Attention to detail

Time management

Customer service

Education

High school diploma

Tools

Salesforce

NetSuite

Job description

Vaco Staffing in Jacksonville, FL is seeking an Accounts Receivable Specialist for a contract role. The position supports billing, payment application, account maintenance, and collections, working closely with internal teams and customers to resolve issues and maintain accurate records.

The role requires attention to detail and Excel proficiency, with strong communication skills. This hybrid position pays $23/hour and may include discretionary bonuses plus medical, dental, vision, and a 401(k)