Hybrid AI/ML Platform Lead - Scale & Reliability

ADUSA Corporate Support; Quincy (MA); Hybrid; USD 136,000 - 204,000; Full time

Job summary

Ahold Delhaize USA is seeking an AI/ML Tech Platform Manager in Quincy, MA. You will own a major platform domain, set roadmaps, and align with engineering managers and architects to deliver scalable capabilities.

This role requires strong leadership, stakeholder collaboration, and a focus on reliability, cost efficiency, and developer experience. Flexible/hybrid schedule includes 3 in-person days at a core location and 2 remote days; candidates must be authorized to work in the United States on

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 8+ years in platform, product, or technical leadership roles.
• 6+ years working in the AI/ML space
• 5+ years of experience with Azure
• 5+ years of experience with Databricks
• Strong grasp of lifecycle management, integration patterns, and operational excellence.
• Proficiency with agile planning, ceremony participation, and outcome tracking.
• Strong communication and stakeholder partnership skills, including the ability to translate needs into clear platform requirements and decisions.

Responsibilities

• Maintain vision and roadmap for assigned platform domains, defining the why and what behind platform capabilities and investments.
• Advocate for stakeholder and tenant needs by gathering customer feedback, usage signals, and operational insights on how the platform is performing.
• Translate stakeholder needs into platform requirements, service definitions, and clear acceptance criteria in partnership with engineering managers and architects.
• Prioritize and deliver capabilities; manage tradeoffs, dependencies, and change impacts across teams and integrations.
• Partner with engineering managers and architects to identify innovation and continuous improvement opportunities across the platform, balancing reliability, cost, and developer experience.
• Monitor lifecycle health, including reliability, performance, and security; guide improvements that reduce operational risk and technical debt.
• Support platform governance by partnering with engineering managers across teams to enforce platform guidelines and policies, and by collaborating with other platform owners to improve governance and change management practices.
• Participate in agile ceremonies and provide feedback and guidance where needed to ensure decisions are documented and follow-through is maintained.
• Provide platform owner review and signoff with the platform engineering manager before platform components are considered done, ensuring alignment to agreed standards and requirements.
• Partner with product teams to drive adoption and measure value realization through outcomes, KPIs, and stakeholder feedback.
• Coordinate outward communication to platform consumers and partners regarding impactful platform events, including outages, releases, and notable changes.
• Report progress, risks, and decisions to leadership and collaborators with clear, timely updates.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

Platform leadership

AI/ML

Stakeholder mgmt

Agile planning

Communication

Education

Bachelor's degree or equivalent years of work experience

Tools

Azure

Databricks

Job description

Ahold Delhaize USA is seeking an AI/ML Tech Platform Manager in Quincy, MA. You will own a major platform domain, set roadmaps, and align with engineering managers and architects to deliver scalable capabilities.

This role requires strong leadership, stakeholder collaboration, and a focus on reliability, cost efficiency, and developer experience. Flexible/hybrid schedule includes 3 in-person days at a core location and 2 remote days; candidates must be authorized to work in the United States on