Hybrid Admissions Advisor I — Help Online Students Succeed

Everspring; Chicago (IL); Hybrid; USD 55,000 - 58,000; Full time

Benefits offered by this job

Hybrid work

Parental leave

Health insurance

FSA

HSA dental

Disability (short/long)

401k with match

Generous PTO

Professional development

Tuition reimbursement

Pet insurance

Job summary

Everspring, a leader in education technology and services, seeks an Admissions Advisor I to guide online students through the enrollment journey with a focus on service, integrity, and outcomes.

The role is hybrid in Chicago, requiring in-office presence at least two days per week, and involves coordinating across teams to ensure a high-quality learner experience from inquiry to enrollment.

Qualifications

• Bachelor's Degree from an accredited institution.
• 0–2 years of consultative sales, customer service, or recruiting experience in an online environment.
• Ability to work non-standard shift for student support coverage (7-4, 8-5, 9-6, 10-7, 11-8, 12-9)
• Ability to work overtime when business needs require it (3-4 times per year during program deadlines)
• Ability to communicate effectively, both orally and in writing. Effectively represent partner on recorded webinars
• A passion for education and desire to help students achieve their educational goals
• Demonstrate ability to execute consultative and customer service relationship
• Demonstrate ability to manage time effectively with multiple priorities
• Ability to implement feedback from manager through call coaching sessions then generate positive results
• Strong collaboration with other cross-functional teams

Responsibilities

• Communicate with prospective students via phone, chat, SMS, and/or email.
• Demonstrate subject matter expertise within your assigned program and guide students through the admissions process.
• Cultivate relationships with potential students while building trust and rapport.
• Exhibit strong communication skills and consultative effectiveness for student decisions.
• Manage and update student database to track progress and keep pipeline clean.
• Track student movement through the application process and meet deadlines.
• Provide accurate forecasting data to admissions management.
• Maintain engagement with potential students and inform them of responsibilities during the process.
• Collaborate within a team-oriented department and share program differentiators.

Skills

Prospect communication

Relationship building

Consultative sales

Time management

Education

Bachelor's Degree

Job description

Everspring, a leader in education technology and services, seeks an Admissions Advisor I to guide online students through the enrollment journey with a focus on service, integrity, and outcomes.

The role is hybrid in Chicago, requiring in-office presence at least two days per week, and involves coordinating across teams to ensure a high-quality learner experience from inquiry to enrollment.