Hybrid Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Columbus (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays vacations sick time

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensure retention, and support new business. The role requires coordinating day-to-day administration, handling policy administration, billing, claims, and coverage analysis, and maintaining data accuracy in agency systems.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).

Qualifications

• 3–5 years of account management experience or 5+ years in the insurance industry.
• Active property & casualty (P&C) license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities and resolve complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Monitor policy expirations, renewals, and accounts receivable; ensure data accuracy in systems.

Skills

Account management

Customer service

Communication

Problem-solving

Analytical thinking

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensure retention, and support new business. The role requires coordinating day-to-day administration, handling policy administration, billing, claims, and coverage analysis, and maintaining data accuracy in agency systems.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).