Hybrid Account Manager - Client Success & Bonus Eligible

Superclean-Service-Company,-Inc.; Dallas (TX); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid work schedule

Sign-on bonus eligible

Quarterly bonus potential

Job summary

Superclean-Service-Company, Inc. is seeking an Account Manager to serve as the primary contact for clients, building relationships and ensuring service coordination across Scheduling Managers and internal teams.

You will manage client expectations, monitor workloads, and drive timely issue resolution. The role requires strong Excel/Word/Outlook skills, excellent communication, and the ability to balance competing priorities in a hybrid work environment.

Qualifications

• Proficiency in Excel, Word, Outlook and ability to learn internal software.
• Experience delivering client-focused solutions and managing customer relationships.
• Strong customer service, dispute resolution, and interpersonal skills.
• Excellent written and verbal communication skills, including public speaking.

Responsibilities

• Serve as the primary point of contact for clients and manage expectations.
• Coordinate scheduling and workload of Scheduling Managers.
• Liaise between clients, internal teams and contractors to ensure service delivery and issue resolution.
• Identify opportunities to improve service coordination and processes.
• Maintain contractor relationships and coordinate corrective actions as needed.
• Review client billing and contractor payments for accuracy.
• Utilize internal software to manage workflows and monitor productivity, and participate in on-call rotation.

Skills

CRM skills

Public speaking

Time management

Multitasking

Professional demeanor

Written and verbal communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Superclean-Service-Company, Inc. is seeking an Account Manager to serve as the primary contact for clients, building relationships and ensuring service coordination across Scheduling Managers and internal teams.

You will manage client expectations, monitor workloads, and drive timely issue resolution. The role requires strong Excel/Word/Outlook skills, excellent communication, and the ability to balance competing priorities in a hybrid work environment.