Hybrid Account Coordination Advisor — Beverage Equipment

Coca-Cola Co; Atlanta (GA); Hybrid; USD 87,000 - 101,000; Full time

Job summary

The Coca-Cola Company in Atlanta seeks an Advisor, Account Coordinator to serve as the main contact for Foodservice customers, coordinating equipment installations, flavor changes, and removals while aligning with national service teams.

The role requires strong organization, technical understanding of beverage equipment, and superb communication to ensure timely, accurate service and ongoing customer satisfaction, with on-site responsibilities at the Atlanta corporate office as needed.

Qualifications

• Minimum 2 years in a customer-facing, call center, or account support role.
• Experience coordinating beverage equipment installations or service activities preferred.
• Proficiency in SAP, Microsoft Office Suite and related systems for service and order tracking.

Responsibilities

• Serve as main contact for Foodservice customers and coordinate installations, flavor changes, removals.
• Schedule and monitor service activities across Coca-Cola systems to meet timelines.
• Process orders for equipment and parts; resolve customer inquiries and issues.
• Collaborate with Sales, Operations, and Supply Chain for alignment of service goals.
• Provide on-site support at the Atlanta corporate office as required by leadership.

Skills

Customer Account Coordination

Equipment Service Scheduling

Distributor Collaboration

Technical Troubleshooting

CRM System Proficiency

Education

High school diploma or GED

Undergraduate degree in Business Administration, Logistics, or Supply Chain preferred

Tools

SAP

SharePoint

Job description

The Coca-Cola Company in Atlanta seeks an Advisor, Account Coordinator to serve as the main contact for Foodservice customers, coordinating equipment installations, flavor changes, and removals while aligning with national service teams.

The role requires strong organization, technical understanding of beverage equipment, and superb communication to ensure timely, accurate service and ongoing customer satisfaction, with on-site responsibilities at the Atlanta corporate office as needed.