Hyatt Place San Jose Downtown - Front Desk Supervisor

Aimbridge Hospitality; San Jose (CA); Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Aimbridge Hospitality is seeking a Front Desk Supervisor for Hyatt Place San Jose Downtown. You will lead the front desk team, ensure smooth check-ins/check-outs, handle VIP requests, and create a welcoming guest experience that stands out.

Required are 2–3 years in hospitality and a high school diploma; a valid driver’s license and supervisory experience are preferred. Daily Pay and comprehensive benefits accompany full-time employment.

Qualifications

• High School diploma or equivalent is required.
• 2–3 years of progressive hotel or related experience.
• Previous supervisory experience preferred.
• A valid driver’s license is required.
• Certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsabilités

• Greet guests warmly; manage smooth check-ins and check-outs, including VIP requests.
• Track logs, manage messages and packages, and ensure timely handling.
• Monitor rates, packages, and promotions to boost revenue while delivering value.
• Lead and train associates; address guest concerns while upholding safety and standards.

Connaissances

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Formation

High School diploma or equivalent

College coursework helpful

2–3 years progressive hotel experience

Supervisory experience preferred

Valid driver’s license

Certification requirements (Food Handlers, Alcohol Awareness, CPR, First Aid)

Description du poste

Hyatt Place San Jose Downtown - Front Desk Supervisor Aimbridge Hospitality

Compensation $36.10/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

Our hotel is walking distance from the train station and around the corner from major thoroughfares. Business travelers are minutes from companies and convention centers while families are just miles from shopping on Santana Row or campus tours of Stanford.

Hyatt Place San Jose Downtown - Front Desk Supervisor Aimbridge Hospitality