Hyatt Place San Jose Downtown - Assistant General Manager

Aimbridge-Hospitality; San Jose (CA); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Insurance (Short/Long Term)

Life Insurance - AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking an Assistant General Manager for Hyatt Place San Jose Downtown. You will supervise departments, boost revenue, control costs, and lead teams to deliver exceptional service in a fast-paced hotel setting.

Ideal candidates have five+ years in hotel ops with supervisory experience and certifications in Food Handlers, Alcohol Awareness, CPR, and First Aid. This role offers a competitive benefits package and daily pay options.

Qualifications

• Five+ years of progressive hotel experience (Rooms or F&B) or relevant degree with supervisory background.
• Supervisory experience required and ability to stay calm under pressure.
• Must hold or obtain Food Handlers, Alcohol Awareness, CPR and First Aid certifications.

Responsibilities

• Oversee multiple departments and drive hotel profitability with the GM.
• Identify and resolve operational challenges to keep daily flow smooth.
• Recruit, hire, and train Guest Services staff; develop teams through programs.
• Maintain clear communication with colleagues and guests to ensure satisfaction.
• Analyze financial data and support hotel operations with reporting.
• Utilize Windows-based systems for reporting and management tasks.
• Set professional standards for appearance and grooming.
• Foster a friendly, service-focused guest experience.

Skills

Collab leadership

Problem solving

Staff coaching

Communication

Financial literacy

Tech reporting

Professional image

Guest focus

Job description

Hyatt Place San Jose Downtown - Assistant General Manager Aimbridge Hospitality

Compensation $100,000.00 - $105,000.00/year

Schedule Full time

Job Type Regular

Description

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go‑to hero making sure every guest leaves with a smile and our hotel runs like a well‑oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top‑notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head‑on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service‑focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four‑year degree with 2–3 years, or a two‑year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay!
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our hotel is walking distance from the train station and around the corner from major thoroughfares. Business travelers are minutes from companies and convention centers while families are just miles from shopping on Santana Row or campus tours of Stanford.