Hyatt Centric Chicago The Loop - Senior Sales Manager OEM

Aimbridge-Hospitality; Chicago (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Insurance

Short-Term Disability

Long-Term Disability

Term Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Centric Chicago The Loop in Chicago seeks a Senior Sales Manager OEM to drive new accounts and maximize revenue across Leisure, Business Travel, Groups and SMERF segments. You will partner with the Director of Sales to achieve citywide goals and mentor a Sales team while managing the hotel’s performance.

This role requires strong communication, professional selling skills, and solid MS Office proficiency. Overtime may apply for OEM positions in a fast-paced hospitality environment.

Qualifications

• High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
• Must possess developed verbal and written communication skills to negotiate and influence clients.
• Experience with professional selling skills: opening, probing, supporting, closing.

Responsibilities

• Attain sales and revenue goals and mentor others to do the same.
• Solicit calls, conduct tours, entertain clients across Leisure, SMERF, BT, and Groups.
• Monitor trends within your market segment and adapt strategies.
• Represent the hotel in a professional, courteous manner to guests and colleagues.
• Learn hotel operations and policies to support effective selling.
• Maintain visibility in local community and industry organizations.

Skills

Hotel sales experience

Verbal and written communication

Open, probing, supporting, closing

MS Office proficiency

Independent work & multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Hyatt Centric Chicago The Loop - Senior Sales Manager OEM Aimbridge Hospitality

Address 100 West Monroe Street, Chicago, IL, 60603, US

Compensation $85,000.00/year

Schedule Full time

Job Type Seasonal Temporary

Description

The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Senior Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). This role will also serve as a mentor/trainer for members of the Sales team. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

QUALIFICATIONS:

• High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training/mentoring others to do the same.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in Chicago’s famed Theater District, Hyatt Centric The Loop Chicago is within 10 minutes' walk of State Street shopping and the Art Institute of Chicago. This hotel features a rooftop bar with panoramic views of the city skyline, an on-site restaurant and a snack shop featuring complimentary snacks and specialty coffee. Each room features modern décor inspired by the character of Chicago and is fitted with Egyptian cotton bedding and a 42‑inch flat‑screen TV with Bluetooth and personal device streaming connectivity. A coffee maker and refrigerator are included for guests' convenience.