HVAC Technician - Comfort Advisor

Summers Plumbing Heating & Cooling; Muncie (IN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) plan

Disability insurance

Paid vacation

Company vehicle

Fuel card

Team events

Job summary

Summers Plumbing Heating & Cooling in Muncie, IN is hiring a full-time HVAC Technician - Comfort Advisor. You will conduct in-home consultations, assess comfort needs, and clearly present replacement options.

Using company tools like an iPad and FieldPulse, you’ll document appointments, explain energy efficiency benefits, discuss financing, and guide customers to the best solutions. On-call rotation may apply.

Join a team that values professional, motivated, and solution-oriented individuals.

Qualifications

• 2+ years HVAC experience.
• Comfort Advisor or HVAC sales experience (preferred).
• Strong communication and presentation skills.
• Valid Indiana driver’s license and clean driving record.

Responsibilities

• Visit homeowners for scheduled in-home consultations.
• Assess comfort needs and present HVAC replacement options.
• Perform system evaluations during maintenance and service calls.
• Explain system features and energy efficiency benefits; discuss financing options.
• On-call days to respond to emergency service needs.

Skills

Communication skills

Presentation skills

Customer service

Sales experience

Tools

iPad

FieldPulse

Job description

Summers Plumbing Heating & Cooling is hiring a full-time HVAC Technician - Comfort Advisor in Muncie, IN. In this role, you'll earn hourly pay plus performance-based pay and SPIFs, with total earnings potential between $75,000 and $100,000/year, and top performers can exceed that range.

This is a full-time heating and cooling service position, Monday through Friday, with in-home consultations scheduled as needed. You'll also participate in an on-call rotation for emergency service when needed.

Our team also enjoys the following benefits and perks:

• Health, vision, dental, and life
• A company-matched 401(k) plan
• Short- and long-term disability
• Fun company activities like monthly lunches and breakfasts
• 2 weeks of paid vacation
• Company-provided phone, vehicle, and fuel card
• Company activities, lunches, and breakfasts

HVAC TECHNICIAN - COMFORT ADVISOR REQUIREMENTS:

• 2+ years of HVAC experience
• Comfort Advisor or HVAC sales experience (preferred)
• Strong communication and presentation skills
• Ability to build trust and guide customers through important decisions
• Valid Indiana driver's license and acceptable driving record
• Professional, motivated, and solution-oriented attitude

YOUR DAY-TO-DAY AS AN HVAC TECHNICIAN - COMFORT ADVISOR

As an HVAC Technician - Comfort Advisor, you'll use company-provided tools like an iPad and FieldPulse to organize and document your appointments. You'll visit homeowners for scheduled in-home consultations, assess their comfort needs, and clearly present HVAC replacement options. You'll perform system evaluations during maintenance and service calls, explain system features and energy efficiency benefits, and offer financing options to help customers make confident decisions. Your professionalism and integrity will help you build trust and guide customers to the best solutions. On-call days, you'll respond quickly to emergency service needs.

ABOUT US

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 25 locations covering most of Indiana, the most recent being in Dayton, OH, and most recently, eastern Illinois. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers who come back time and time again!

Our team members are a vital part of a growing company, and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere, where everyone pitches in to get things done, and you get rewarded for going above and beyond!