HVAC Technician

Express Employment Professionals - Cincinnati East; Evansville (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Referral Bonus program

Medical, Dental, and Vision insurance

Direct Deposit

Life Insurance

Prescription Drug Reimbursement

Short-Term Disability

Job summary

Express Employment Professionals - Cincinnati East in Evansville, IN seeks an HVAC Diagnostics Technician to diagnose residential and commercial HVAC issues for warm leads and propose service or replacement options.

You will clearly communicate findings to customers, convert diagnostics into completed service calls, and deliver outstanding front‑facing service while upholding safety standards and local codes. A valid Journeyman HVAC license (IN/KY) and EPA Universal Certification are required.

Qualifications

• Journeyman HVAC license valid in Indiana and/or Kentucky.
• EPA Universal Certification required.
• Strong diagnostic and troubleshooting skills.
• Ability to work independently on service calls.
• Experience estimating HVAC jobs is a plus.
• Strong communication and customer service skills.

Responsibilities

• Diagnose issues with residential and/or commercial HVAC systems.
• Communicate findings clearly with customers and recommend solutions.
• Provide estimates and present service or replacement options.
• Convert diagnostic calls into completed service jobs.
• Deliver excellent customer service in a front-facing role.
• Work independently while maintaining high standards of quality and professionalism.
• Ensure all work complies with safety standards and local codes.

Skills

Diagnostic skills

Troubleshooting

Customer communication

Sales opportunities

Job description

Position Summary

The HVAC Diagnostics Technician will play a key role in the company’s service operations by accurately diagnosing HVAC system issues and providing solutions for customers. This is a front-facing position that involves working with warm leads—customers who have already reached out for service—making it an excellent opportunity for someone who is both technically skilled and service-oriented.

Key Responsibilities

• Diagnose issues with residential and/or commercial HVAC systems
• Communicate findings clearly with customers and recommend solutions
• Provide estimates and present service or replacement options
• Convert diagnostic calls into completed service jobs
• Deliver excellent customer service in a front-facing role
• Work independently while maintaining high standards of quality and professionalism
• Ensure all work complies with safety standards and local codes

Qualifications

• Valid Journeyman HVAC License in Indiana and/or Kentucky
• EPA Universal Certification (required)
• Strong diagnostic and troubleshooting skills
• Ability to work independently and manage service calls effectively
• Comfortable interacting directly with customers and selling services
• Experience estimating HVAC jobs is a plus, but not required
• Strong communication and customer service skills

What We’re Looking For

• Self-motivated and dependable professional
• Service-driven mindset with a focus on customer satisfaction
• Ability to build trust with customers and close sales opportunities
• Strong attention to detail and problem-solving abilities

Benefits Available to Eligible Associates

• Referral Bonus program
• Medical, Dental, and Vision insurance
• Direct Deposit
• Life Insurance
• Prescription Drug Reimbursement
• Short-Term Disability