HVAC Service Technician

W.E. Brown, Inc.; Virginia (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

W.E. Brown, Inc. is seeking an experienced HVAC technician to diagnose, repair, and maintain residential systems. You will communicate clearly with dispatch and management, manage vehicle inventory, and ensure paperwork is accurate and timely.

The role requires a valid driver’s license and a commitment to quality craftsmanship, with NATE certification preferred or obtainable with company support.

Qualifications

• Residential HVAC service, diagnostics, and repair experience.
• Professional appearance and demeanor at all times.
• Valid driver’s license with a clean driving record.
• NATE certification preferred or willingness to obtain it with company support.
• Experience with CRM systems such as Housecall Pro, Jobber, or Service Titan is a plus.

Responsibilities

• Diagnose, repair, and perform preventative maintenance on residential HVAC systems.
• Maintain professional communication with dispatch, management, and parts department.
• Manage company vehicle inventory and keep workspace clean and organized.
• Complete service documentation and paperwork accurately and timely.
• Participate in on-call rotation to support our client base.

Skills

Residential HVAC service

Diagnostics & repair

Customer communication

Professional appearance

On-call readiness

Education

NATE certification preferred

Willing to obtain certifications with company support

Tools

Housecall Pro

Jobber

Service Titan

Job description

Job Description

The Role

You will diagnose and repair heating and cooling systems, helping customers make informed and confident decisions regarding their home comfort and efficiency.

Key Responsibilities

• Accurately diagnose, repair, and perform preventative maintenance on a variety of residential HVAC systems.
• Maintain professional communication with dispatch, management, and the parts department.
• Manage company vehicle inventory and ensure the workspace is kept clean and organized.
• Complete all service documentation and paperwork accurately and timely.
• Participate in a standard on-call rotation to support our client base.

Qualifications

• Proven experience in residential HVAC service, diagnostics, and repair.
• Strong technical problem-solving skills and a commitment to quality craftsmanship.
• Ability to maintain a professional appearance and demeanor at all times.
• Valid driver’s license with a clean driving record.
• Relevant industry certifications (NATE certification preferred) or a willingness to obtain them with company support.
• Preferred: Experience with CRM systems like Housecall Pro, Jobber, or Service Titan.

Company Description

Since 1922, we’ve had the pleasure of bringing comfort to Charlottesville, Albemarle County, and the surrounding communities. What began as a small backyard plumbing business has evolved into a full-service home comfort systems company with a century-long reputation for quality and service.