HVAC System Specialist - Phoenix, AZ

Vertiv Co; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Vertiv Co in Phoenix, AZ seeks a System Specialist to lead high-profile orders and provide on-site service, installation, startup, commissioning and testing of Precision Cooling Products.

You will work with customers, sales reps, CRC and field teams, maintain communication, oversee start-up activities, ensure daily manpower, and support problem resolution with technical staff.

This role requires extensive field experience and the ability to work independently on complex projects.

Qualifications

• Relies on extensive experience and judgment to plan and accomplish work-related goals.
• Performs a significant amount of extremely difficult and challenging tasks.
• Requires no direct supervision while leading and directing others.

Responsibilities

• Support start-up and commissioning activities for assigned projects.
• Ensure sufficient manpower on site each day to perform start-up and site testing work.
• Assist during start-up and commissioning as necessary, depending upon manpower availability and site location.
• Provide first level of tech support assistance to speed up problem resolution.
• Provide daily status reports to Service management and sales rep.

Job description

JOB DESCRIPTION

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

Position Summary

JOB DESCRIPTION

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

Responsibilities

ROLE

• Relies on extensive experience and judgment to plan and accomplish work related goals
• Perform a extensive amount of extremely difficult and challenging work related tasks
• Requires no direct supervision while leading and directing others
• Support start-up and commissioning activities for assigned projects
• Ensure sufficient man-power on site each day to perform start-up and site testing work
• Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Provide first level of tech support assistance to speed up problem resolution
• Provide daily status reports to Service management and sales rep

TECHNICAL

• Render on site and phone assistance to customers.
• Communicate with appropriate Technical Support/Engineering on equipment issues
• Provides Technical Support on-site or via Telephone to CE’s
• Assist contractors as