HVAC System Specialist

Vertiv Co; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Vertiv Co is seeking a System Specialist to lead high-profile service activities including installations, startups, commissioning, testing, and emergency services for Precision Cooling Products. The role requires building strong rapport with customers and coordinating with CRC, district offices, and management to ensure timely, high-quality outcomes.

The System Specialist will operate with minimal supervision, oversee on-site teams, and support quotes for additional services when delays occur.

Responsibilities

• Relies on extensive experience and judgment to plan and accomplish work related goals
• Perform a extensive amount of extremely difficult and challenging work related tasks
• Requires no direct supervision while leading and directing others
• Support start-up and commissioning activities for assigned projects
• Ensure sufficient man-power on site each day to perform start-up and site testing work
• Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Provide first level of tech support assistance to speed up problem resolution
• Provide daily status reports to Service management and sales rep
• Render on site and phone assistance to customers.
• Communicate with appropriate Technical Support/Engineering on equipment issues
• Provides Technical Support on-site or via Telephone to CE’s
• Assist contractors as

Job description

JOB DESCRIPTION

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

Position Summary

JOB DESCRIPTION

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

Responsibilities

ROLE

• Relies on extensive experience and judgment to plan and accomplish work related goals
• Perform a extensive amount of extremely difficult and challenging work related tasks
• Requires no direct supervision while leading and directing others
• Support start-up and commissioning activities for assigned projects
• Ensure sufficient man-power on site each day to perform start-up and site testing work
• Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
• Provide first level of tech support assistance to speed up problem resolution
• Provide daily status reports to Service management and sales rep

TECHNICAL

• Render on site and phone assistance to customers.
• Communicate with appropriate Technical Support/Engineering on equipment issues
• Provides Technical Support on-site or via Telephone to CE’s
• Assist contractors as