HVAC Support Specialist – Data Center & Thermal Systems

LQS Liquid Stack LLC; Carrollton (TX); On-site; USD 67,000 - 96,000; Full time

Benefits offered by this job

Health benefits

401K match

Paid time off

Job summary

LiquidStack, a leader in liquid cooling data center solutions, seeks a technically adept specialist for on-site support in our production facility. You will help field technicians and partners, resolve post-sales issues, and document solutions using BoM, drawings, and CRM tools.

The role requires an engineering or technical background, experience in the data center or cooling industry, and excellent English communication. On-site work in Texas with opportunities to grow within a global team.

Qualifications

• Bachelor or technical degree or military training equivalent.
• Experience in mechanical/industrial environments and customer service.
• Fluent English with strong written/verbal communication.

Responsibilities

• Provide frontline post-sales support for LiquidStack customers and partners.
• Answer technical questions for customers, technicians, and network.
• Coordinate on-site repairs with regional leaders and teams.
• Assist with spare parts and warranty fulfillment with cross-functional teams.
• Troubleshoot using BoM, drawings, schematics, and CRM documentation.

Skills

Customer service experience

Strong communication

MS Word/Excel/PowerPoint

Attention to detail

Independent, self-starter

Multicultural collaboration

English fluency

SolidWorks/AutoCAD knowledge

Education

Engineering degree or technical training

Tools

SolidWorks

AutoCAD

3D/2D modeling

Job description

LiquidStack, a leader in liquid cooling data center solutions, seeks a technically adept specialist for on-site support in our production facility. You will help field technicians and partners, resolve post-sales issues, and document solutions using BoM, drawings, and CRM tools.

The role requires an engineering or technical background, experience in the data center or cooling industry, and excellent English communication. On-site work in Texas with opportunities to grow within a global team.