HVAC Supervisor

Desmond Heating & Cooling Solutions, LLC; Newark, Northern (DE, KY); Hybrid; USD 62,000 - 76,000; Full time

Benefits offered by this job

Company vehicle

Paid holidays & PTO after 6 months

Ongoing training

Growth opportunities

Tools provided

Job summary

Desmond Heating & Cooling Solutions, LLC in Newark, DE is seeking an experienced HVAC Supervisor to lead our field team, mentor technicians, and ensure high-quality service for residential and commercial clients. You will oversee daily operations, schedule work, provide technical guidance, enforce safety and code compliance, and work closely with office staff to improve workflow.

This role requires strong leadership, 5+ years HVAC hands-on experience, EPA and preferably NATE certification, and a

Qualifications

• 5+ years hands-on HVAC experience (residential required, commercial preferred).
• Strong knowledge of diagnostics, repairs, and installations.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Supervise, train, and support HVAC technicians on service and install jobs.
• Conduct quality checks to ensure workmanship and compliance with standards.
• Schedule work, assign tasks, and dispatch technicians daily.

Skills

HVAC diagnostics

Leadership

Customer service

Troubleshooting

Education

EPA certification

NATE certification preferred

Tools

ServiceTitan

Job description

HVAC SupervisorDescriptionDesmond Heating & Cooling Solutions LLC is a growing, customer-focused HVAC company serving residential and commercial clients across Delaware and the greater Philadelphia region. We take pride in delivering high-quality service, expert workmanship, and dependable support to our customers. We are seeking an experienced **HVAC Supervisor** to lead our field team, ensure exceptional service delivery, and support our continued growth.**Job Summary**The HVAC Supervisor will oversee daily field operations, support and mentor technicians, ensure high-quality workmanship, and maintain strong customer satisfaction. This role requires leadership skills, technical expertise, and the ability to manage multiple projects and priorities.**Work Schedule*** Monday–Friday* Occasional weekends based on workload or emergencies* Participation in the on-call rotation may be required* Flexibility for peak-season demandsResponsibilities**Key Responsibilities*** Supervise, train, and support HVAC service and install technicians* Conduct quality control checks on completed jobs to ensure compliance with company standards* Provide technical guidance, troubleshooting support, and field coaching* Oversee job scheduling, work assignments, and daily technician dispatch* Review service tickets, quotes, and job details for accuracy* Communicate with customers to resolve concerns and ensure satisfaction* Assist in recruiting, onboarding, and evaluating field technicians* Monitor inventory, tools, and equipment maintenance* Ensure adherence to safety standards, codes, and company policies* Collaborate with office staff to improve workflow and operational efficiency* Report technician performance, KPIs, and field-related issues to managementQualifications* **Minimum 5 years of hands-on HVAC experience** (residential experience is must and commercial is preferred)* Strong knowledge of HVAC diagnostics, repairs, and installations* EPA certification required; NATE certification preferred* Prior supervisory, team lead, or senior technician experience strongly preferred* Excellent communication, leadership, and problem-solving skills* Ability to manage multiple tasks and prioritize responsibilities* Valid driver’s license and clean driving record* Strong customer service focus**Preferred Skills (Not Required)*** Experience with ServiceTitan or similar field service software* Knowledge of Delaware building codes and permitting* Light commercial HVAC experienceJob Benefits* Competitive hourly pay ($45–$55)* Company vehicle and tools (if applicable)* Paid holidays and PTO after 6 months* Ongoing technical and leadership training* Opportunities for growth within the companyContacts## Job Application FormAddressDescribe any specialized training, apprenticeships, or certifications.Describe any job-related training from the U.S. Military (if applicable).List any additional skills, licenses, or languages.Max. file size: 50 MB.ConsentHiring organizationEmployment TypeFull-timeJob Location1130 Ogletown Rd., Ste. 3, Newark, DE, 19711, U.S.A.Valid throughApril 25, 2026