HVAC Solutions Advisor - In-Store & In-Home

Coulter Services; Columbus (OH); On-site; USD 19,000 - 29,000; Full time

Job summary

Coulter Services is seeking an In-Store Retail Sales Associate to represent residential HVAC solutions inside partner retail locations. You will greet customers, explain HVAC products, energy-efficient systems, and financing options, and guide next steps for a smooth in-store to service experience.

You will schedule in-home consultations with technicians, maintain a customer-first approach, and uphold professionalism in all interactions.

Qualifications

• Strong communication and customer service skills.
• Reliable attendance and dependability.
• Customer-first mindset with integrity and professionalism.
• Ability to learn HVAC basics and explain options clearly.

Responsibilities

• Welcome shoppers and identify needs related to HVAC and indoor air quality.
• Explain product and service options, including energy-efficient systems.
• Discuss financing options and guide customers accordingly.
• Coordinate and schedule in-home consultations with technicians.
• Provide accurate, customer-first information and maintain professionalism.

Skills

Communication

Customer service

Reliability

HVAC basics

Job description

Coulter Services is seeking an In-Store Retail Sales Associate to represent residential HVAC solutions inside partner retail locations. You will greet customers, explain HVAC products, energy-efficient systems, and financing options, and guide next steps for a smooth in-store to service experience.

You will schedule in-home consultations with technicians, maintain a customer-first approach, and uphold professionalism in all interactions.