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The Service Technician at Arise Equity Management supports the Lead Service Technician in preserving the community’s physical integrity and ensuring a safe, secure, and comfortable environment for residents and staff. Duties are performed in a safe manner under the supervision of the Community Manager and include additional tasks as requested.
Responsibilities prioritize Make Ready tasks, adherence to planning, and post-work quality checks within the established standards and KPIs of the
The Service Technician is to assist the Lead Service Technician in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager .
A successful Service Technician will routinely achieve the following performance metrics:
Maintenance expenses within the Community’s Maintenance Budget
Work Order completion within 3 days of submission
Make Ready completion within 5 days of moveout
Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders
A Service Technician must embody the following unchanging values:
Integrity: perfectly honest and dependab le with high est level of work quality
Safety: behavior -based leader ship that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
Work Ethic: punctual and task oriented producing a high quantity of work
Teamwork / Respectfulness: assists in team responsibilities ; receptive of feedback / mentorship
Make Readies : make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initial izing completed scopes
Completes independent quality review s for the MAKE READY PLANNING & PUNCHLIST
Compl ies with Company’s MAKE READY STANDARDS