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The Service Technician position at Arise-Equity-Management focuses on assisting the Lead Service Technician to maintain the community’s physical integrity and ensure a safe, secure, and comfortable living environment for residents, visitors, and staff.
Key technical responsibilities include Make Readies, planning and punchlists, and ensuring adherence to MAKE READY STANDARDS. This role contributes to on-time work orders, cost control, and high-quality maintenance within the community.
The Service Technician is to assist the Lead Service Technician in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager .
A successful Service Technician will routinely achieve the following performance metrics:
Maintenance expenses within the Community’s Maintenance Budget
Work Order completion within 3 days of submission
Make Ready completion within 5 days of moveout
Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders
A Service Technician must embody the following unchanging values:
Integrity: perfectly honest and dependab le with high est level of work quality
Safety: behavior -based leader ship that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
Work Ethic: punctual and task oriented producing a high quantity of work
Teamwork / Respectfulness: assists in team responsibilities ; receptive of feedback / mentorship
Make Readies : make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initial izing completed scopes
Completes independent quality review s for the MAKE READY PLANNING & PUNCHLIST
Compl ies with Company’s MAKE READY STANDARDS