Service Technician TPG

Arise Equity Management; Amarillo (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Arise Equity Management is seeking a dedicated Service Technician in Amarillo, Texas. This role includes assisting the Lead Service Technician in maintaining the community's physical integrity and ensuring a safe, secure living environment for residents and staff.

The ideal candidate will have a strong background in maintenance, including skills in plumbing, electrical systems, and HVAC troubleshooting, with certifications being preferred. Responsibilities include completing service requests promptly and responding to emergencies when necessary.

Qualifications

• High school diploma or equivalent is preferred.
• Related experience in maintenance or repair is preferred.
• CPA and CPO certifications are preferred.

Responsibilities

• Assist Lead Service Technician in maintaining community's physical integrity.
• Ensure safety and comfort for residents and staff.
• Complete service requests within 3 days of submission.
• Perform appliance repairs and troubleshooting.
• Respond to emergency service requests.

Skills

Plumbing

Electrical systems

HVAC troubleshooting

Construction (woodwork, metalwork, concrete)

Customer service

Education

High school diploma or equivalent

CPA certification

CPO certification

Tools

Personal hand tools

Job description

Summaryof Responsibilities

TheServiceTechnician is toassisttheLead Service Technicianinmaintainingthe physical integrity of the community. This involves ensuring a safe,secureand comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by theCommunity Manager.

Key Performance Indicators

• Maintenance expenses within the Community’s Maintenance Budget
• Work Order completion within 3 daysof submission
• Make Ready completion within 5 days of moveout
• Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders

Core Values

• Integrity: perfectly honestanddependable with highestlevel of workquality
• Safety: behavior-basedleadershipthat reinforcesstop work authority, PPE & SDS compliance,and workplacecleanliness
• Work Ethic: punctualandtaskoriented producing a highquantity of work
• Teamwork /Respectfulness: assistsin teamresponsibilities;receptive offeedback/mentorship

Technical Responsibilities

• Make Readies:make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
• Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
• Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
• Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initializing completed scopes
• Completes independent quality reviews for the MAKE READY PLANNING & PUNCHLIST
• ComplieswithCompany’s MAKE READY STANDARDS
• Appliances:dishwasher, refrigerator, washer, dryer, garbage disposal, oven, range
• Follows industry troubleshooting standards to repair and refurbish appliances instead of replacing
• Plumbing:boilers, hot water heaters, galvanized / copper / PVC, natural gas systems
• Follows industry troubleshooting standards to repair leaks or dislodge clogs
• Follows industry standards when welding
• Electrical:3-way switch, GFCI, aluminum, breakers, fuses, tracing
• Never violates Company’s ENERGY ISOLATION Life Saving Rule
• Employs proper lock-out-tag-out techniques
• HVAC:CPA certification, compressor, condenser, air handler, heating element, electricalsystemand thermostat
• Adheres to Company’s HVAC TROUBLESHOOTING PROCEDURE
• Maintains aREFRIGERANT INVENTORY LOGin accordance withOperational Excellence
• Changes all HVAC filters at a community each quarter
• Swimming Pool:CPO certification, chemical balancing, rotating equipment
• Maintains a dailyPOOL OPERATOR LOGin accordance withOperational Excellence
• Construction:woodwork (framing, fencing), metalwork (welding)and concrete work
• Never violates Company’s WORKING FROM HEIGHTS Life Saving Rule
• Responds to emergencies and urgent service requests when on-call or during disasters
• Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs
• Maintains outstandingdaily community cleanliness,curb appeal, and security (i.e., locking maintenance shops, changing unit keys)
• Plans, schedules, and manages completion of Service Requests within 3 days of submissions
• Procures materials and parts through qualified vendors by preplanning work and utilizing supplier distribution services
• Always follows Company Personal Protective Equipment standards
• Audits Tools & Equipment Inventory on a weekly basis
• Complies with Operation and Maintenance Procedure for Asbestos, Lead, and Mold
• Complies with all other requirements within the Company’s Operational Excellence Handbook including the Community Manager Monthly Checklist

Education and Experience

• High school diploma or equivalent, preferred
• Related experience preferred
• CPA certified, preferred
• CPO certified, preferred

Physical Requirements

• Prolonged periods standing and walking
• Must be physically able to climb ladders, bend, or crawl into awkward spaces
• Must be able to lift upto75pounds at a time
• Must be willing and able to work scheduled weekends and rotationalon call
• Must have personalhand tools and some equipment as dictated by needs of thecommunity
• Must have a personal smartphone device where apps can be utilized