HVAC Service Technician: Lead Troubleshooting & Growth

Prevueaps; Ludington (MI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Dental insurance

Vision insurance

Short-term disability

Paid vacation

401(k) with match

Profit sharing

Phone and tablet provided

Uniforms

Education & development

Career growth

Job summary

Custom Sheet Metal & Heating, Inc. in Free Soil, MI is seeking an experienced HVAC Service Specialist to diagnose, service, and repair residential and commercial heating and cooling systems.

You will troubleshoot and perform quality workmanship while communicating clearly with customers. You’ll receive a company vehicle, modern tools, ongoing training, and opportunities for career growth within a stable organization.

Qualifications

• Minimum of two years of HVAC service experience.
• EPA certification.
• Valid driver%27s license and insurable driving record.
• Availability to participate in the required on-call work schedule.
• Strong troubleshooting and diagnostic abilities.
• Familiarity with a wide range of residential and commercial HVAC equipment.
• Experience evaluating repair-versus-replacement options.
• Ability to read and interpret wiring diagrams and blueprints.
• Knowledge of basic sheet metal practices.
• Understanding of air-balancing principles and techniques.
• Ability to safely operate scissors lifts and Genie lifts.
• Strong customer service, communication, and organizational skills.
• Willingness to take responsibility and step into leadership roles.

Responsibilities

• The HVAC Service Specialist will diagnose, maintain, and repair residential and commercial HVAC equipment.
• Evaluate system performance, identify repair or replacement solutions, and explain recommendations to customers.
• Complete service documentation accurately.
• Read wiring diagrams and blueprints, apply sheet metal practices, perform air-balancing work, and safely operate lifts when required.
• Work independently, take responsibility, and provide leadership when needed.

Skills

HVAC service experience

EPA certification

Valid driver%27s license

On-call availability

Troubleshooting

Reading wiring diagrams

Blueprint literacy

Sheet metal knowledge

Air-balancing knowledge

Lift operation safety

Customer service

Leadership mindset

Education

HVAC trade school program

NATE certification preferred

Job description

HVAC Service Specialist

Custom Sheet Metal & Heating, Inc. Free Soil, MI

$28-$38 per hour

Custom Sheet Metal and Heating is seeking an experienced HVAC professional to service and repair residential and commercial heating and cooling systems. We are looking for someone who takes pride in quality workmanship, communicates well with customers, and can confidently troubleshoot a variety of equipment.

Our technicians receive a company vehicle, modern tools and technology, continued training, and opportunities to advance within a stable and established organization.

Compensation: $28-$38 per hour, plus performance spiffs, depending on experience

Shop Location: Free Soil, MI

What We Offer

• Company vehicle
• Medical insurance fully paid by the employer for the entire family
• Dental and vision insurance
• Short-term disability coverage
• Paid vacation and holidays
• 401(k) with company match
• Profit-sharing opportunity
• Company-provided phone and tablet
• Uniforms
• Continuing education and professional development
• Opportunities for career growth and advancement

Position Responsibilities

The HVAC Service Specialist will diagnose, maintain, and repair residential and commercial HVAC equipment. This position requires the ability to evaluate system performance, identify appropriate repair or replacement solutions, explain recommendations clearly to customers, and complete service documentation accurately.

Additional responsibilities include reading wiring diagrams and blueprints, applying basic sheet metal practices, performing air-balancing work, and safely operating scissors lifts and Genie lifts when required. The technician must be comfortable accepting responsibility, working independently, and providing leadership when needed.

Required Qualifications

• Minimum of two years of HVAC service experience
• EPA certification
• Valid driver's license and insurable driving record
• Availability to participate in the required on-call work schedule
• Strong troubleshooting and diagnostic abilities
• Familiarity with a wide range of residential and commercial HVAC equipment
• Experience evaluating repair-versus-replacement options
• Ability to read and interpret wiring diagrams and blueprints
• Knowledge of basic sheet metal practices
• Understanding of air-balancing principles and techniques
• Ability to safely operate scissors lifts and Genie lifts
• Strong customer service, communication, and organizational skills
• Willingness to take responsibility and step into leadership roles

NATE certification and completion of an HVAC trade-school program are preferred.

NO PHONE CALLS OR IN-OFFICE INQUIRIES REGARDING THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.