HVAC Service Technician III: Expert Diagnostics & Customer Care

Service Experts; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Service Experts is seeking an HVAC Technician to diagnose and repair residential and light commercial systems. You will communicate with customers, perform maintenance, and ensure satisfaction on every service call.

The role requires 4+ years of HVAC experience, EPA certifications, and strong mechanical and diagnostic skills. A valid driver’s license and ability to work flexible hours are expected. Training and growth opportunities available.

Qualifications

• 4+ years of HVAC field experience with technical training.
• EPA and safety certifications required.
• Ability to read wiring diagrams and troubleshoot electrical and duct systems.
• Strong customer communication and time-management skills.

Responsibilities

• Perform service and maintenance calls on residential and light commercial HVAC equipment.
• Diagnose and resolve customer problems in a courteous, timely manner.
• Record required information on handheld device and complete forms accurately.
• Deliver excellent customer service and promote products and services.
• Maintain company vehicle, tools, and inventory.

Skills

Mechanical aptitude

Reading wiring diagrams

Troubleshooting HVAC

Customer communication

Education

High School Diploma/GED

Tools

HVAC troubleshooting tools

Job description

Service Experts is seeking an HVAC Technician to diagnose and repair residential and light commercial systems. You will communicate with customers, perform maintenance, and ensure satisfaction on every service call.

The role requires 4+ years of HVAC experience, EPA certifications, and strong mechanical and diagnostic skills. A valid driver’s license and ability to work flexible hours are expected. Training and growth opportunities available.