HVAC Service Technician — AI Coaching & Growth

Moore Mechanical; Dougherty (CA); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

Moore Mechanical in California is seeking skilled HVAC Service Technicians who combine tool mastery with people skills to diagnose complex systems and upgrade aging equipment. You will inspect, recommend replacements, and work with Home Comfort Sales Advisors while delivering a 5-star customer experience.

The role emphasizes ongoing training, growth opportunities, and cutting-edge technology, with a team-focused culture.

Qualifications

• Three+ years of experience servicing residential and commercial HVAC systems.
• Proficient in diagnosing and repairing HVAC systems.
• Mechanical aptitude and problem-solving skills.
• EPA and NATE certifications are highly preferred.
• Experience with Lennox or Carrier equipment is a plus.
• Ability to follow directions and work independently.
• Strong communication and customer service skills.
• Ability to lift up to 75 pounds and perform physically demanding work.

Responsabilités

• Conduct thorough system inspections to diagnose issues and provide accurate, solution-based recommendations.
• Proactively generate leads for equipment replacement and coordinate with Home Comfort Sales Advisors.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen sales and communication techniques.
• Build rapport with customers, earning their trust as a reliable home comfort expert.
• Explain health, function, and lifespan of HVAC systems to help customers make informed decisions.
• Deliver a 5-star customer experience with every appointment.
• Maintain communication with the office team and follow a structured daily schedule.
• Ensure all work is completed safely, efficiently, and in compliance with policies and procedures.
• Keep your work vehicle clean and report maintenance needs promptly.

Connaissances

HVAC diagnostics

Mechanical aptitude

Customer service

Independent worker

Lennox equipment

Carrier equipment

Lifting 75 pounds

Formation

EPA certification

NATE certification

Description du poste

Moore Mechanical in California is seeking skilled HVAC Service Technicians who combine tool mastery with people skills to diagnose complex systems and upgrade aging equipment. You will inspect, recommend replacements, and work with Home Comfort Sales Advisors while delivering a 5-star customer experience.

The role emphasizes ongoing training, growth opportunities, and cutting-edge technology, with a team-focused culture.