HVAC Service Technician - Grow with a Growing Team

VeriTech Plumbing & AD Air Conditioning & Heating Inc; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

401(k) Retirement Plan

Company Vehicle

Modern technology & ServiceTitan

Job summary

A/D Air Conditioning & Heating, Inc. is seeking skilled HVAC Service Technicians to diagnose, repair, and maintain residential and light-commercial systems across Southern California.

Join a growing company under new management and contribute to high-quality service and customer satisfaction. We offer competitive hourly pay plus potential commissions and bonuses, a company vehicle, medical/dental/vision benefits, 401(k), and extensive training and career growth opportunities.

Qualifications

• 3+ years of HVAC service and repair experience preferred.
• Strong residential HVAC troubleshooting and diagnostic skills.
• Ability to diagnose mechanical, electrical, airflow, and refrigeration-related HVAC problems.
• EPA Section 608 Certification preferred/required as applicable to job duties.
• Strong communication and customer-service skills.
• Comfortable explaining repair and replacement options to homeowners without using high-pressure sales tactics.
• Ability to recognize legitimate opportunities for additional repairs, system improvements, maintenance agreements, and equipment replacement.
• Strong work ethic, integrity, organization, and attention to detail.
• Ability to work independently in the field while communicating effectively with dispatch and management.
• Valid driver's license and acceptable driving record.
• Ability to operate a company vehicle and successfully complete applicable background and drug screening requirements.
• Must have appropriate personal hand tools for the position.
• Willingness to work periodic after-hours and weekend shifts when required.
• ServiceTitan experience strongly preferred.

Responsibilities

• Diagnose, service, maintain, and repair residential and light-commercial HVAC systems.
• Troubleshoot a wide range of heating and cooling equipment, including split-system air conditioners, heat pumps, air handlers and fan coils, mini-split and ductless systems, thermostats and controls, indoor air quality equipment, refrigeration and electrical components, and airflow issues.
• Perform preventative maintenance and system tune-ups.
• Accurately diagnose equipment failures and recommend appropriate repair options.
• Identify systems that may be candidates for replacement and clearly communicate available options to customers.
• Prepare and present repair recommendations and estimates using ServiceTitan.
• Educate customers on maintenance agreements, indoor air quality products, system upgrades, and available financing options when appropriate.
• Complete service calls, invoices, photos, notes, equipment information, and other documentation accurately.
• Maintain a clean, organized, and properly stocked company vehicle.
• Deliver exceptional customer service with professionalism, honesty, and integrity.
• Follow all company procedures, safety requirements, and applicable codes and regulations.
• Participate in scheduled after-hours, evening, and weekend service coverage as needed.

Skills

HVAC troubleshooting

Customer service

EPA 608 Certification

ServiceTitan experience

Valid driver’s license

Residential HVAC experience

Tools

ServiceTitan software

Job description

A/D Air Conditioning & Heating, Inc. is seeking skilled HVAC Service Technicians to diagnose, repair, and maintain residential and light-commercial systems across Southern California.

Join a growing company under new management and contribute to high-quality service and customer satisfaction. We offer competitive hourly pay plus potential commissions and bonuses, a company vehicle, medical/dental/vision benefits, 401(k), and extensive training and career growth opportunities.