HVAC Service Technician

CastleWorks; Dublin (CA); Sur place; USD 32 000 - 47 000; Plein temps

Résumé du poste

Moore Mechanical is seeking skilled HVAC Service Technicians who balance great hands-on skills with strong people skills. You’ll diagnose complex systems, recommend replacements, and help homeowners upgrade aging equipment while delivering a 5-star customer experience.

The role emphasizes ongoing training, growth opportunities, and a supportive team culture. You should be able to lift heavy loads, pass background checks, and hold a valid CA driver’s license.

Qualifications

• Three+ years of experience servicing residential and commercial HVAC systems.
• Strong diagnostics, repair, and servicing skills across HVAC equipment.
• Excellent communication and customer service abilities.
• Ability to follow directions from management and work independently.
• Physically capable of lifting and operating in varying environments.

Responsabilités

• Conduct thorough system inspections to diagnose issues and provide solution-based recommendations.
• Proactively generate leads for equipment replacement and coordinate with Sales Advisors.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen communication.
• Build rapport with customers and deliver a 5-star experience.
• Explain health, function, and lifespan of HVAC systems to help informed decisions.
• Maintain a structured daily schedule and communicate with the office team.
• Ensure safety, efficiency, and compliance with policies and procedures.
• Keep the work vehicle clean and report maintenance needs.

Connaissances

Diagnostics

Customer service

Communication

Mechanical aptitude

Independent work

Outils

Lennox equipment

Carrier equipment

HVAC diagnostic tools

Description du poste

Description

Join a team that’s serious about your future.

We’re looking for skilled HVAC Service Technicians who aren’t just great with tools—but great with people too. If you’re passionate about delivering exceptional service, diagnosing complex HVAC systems, and helping homeowners upgrade aging equipment, we want to talk to you.

At Moore Mechanical we offer continuous training, growth opportunities, and cutting-edge technology to support your success. You’ll play a key role in identifying system replacements and passing those leads to our Home Comfort Sales Advisors—all while delivering a 5-star customer experience.

Why Join Us?

• Sales-Forward Culture: You’ll be supported with tools and training to help generate qualified leads and earn top-tier pay.
• Ongoing Development: From AI-driven coaching to hands-on ride-alongs, you’ll always be learning.
• Team-First Mentality: You’re not just a number—you’re a valued part of a fast-growing company that wants to see you win.

What You’ll Do:

• Conduct thorough system inspections to diagnose issues and provide accurate, solution-based recommendations.
• Proactively generate leads for equipment replacement and partner with our Home Comfort Sales Advisors to offer customers the best possible options for aging or inefficient systems.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen your sales and communication techniques.
• Build rapport with customers, earning their trust as a reliable expert in home comfort.
• Clearly explain the health, function, and lifespan of HVAC systems to help customers make informed decisions.
• Deliver a 5-star experience with every appointment—your professionalism matters.
• Maintain communication with the office team and follow a structured daily schedule.
• Ensure all work is completed safely, efficiently, and in compliance with policies and procedures.
• Keep your work vehicle clean, inside and out, and report maintenance needs promptly.

Requirements

What Makes You a Great Fit:

• Three plus years of experience servicing residential and commercial HVAC systems.
• Skilled at every aspect of diagnostics, repairs, and servicing of HVAC systems
• Mechanical aptitude
• EPA & NATE certified strongly preferred.
• Experience servicing Lennox & Carrier equipment a plus.
• Ability to take and follow directions from management and can work independently.
• Strong problem solving and critical thinking skills.
• Excellent communication and customer service skills
• Strong attention to detail.
• Ability to perform physically demanding work on a regular basis.
• Ability to lift, carry, and maneuver a minimum of 75 pounds.
• Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
• Must be able to work in the outside elements of heat and cold.
• You’re coachable, open to learning, and eager to grow your technical and sales skills.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.