HVAC Service Technician

Parker & Sons; Tucson (AZ); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Health, Vision and Dental plans

401(k) with company match

Life Insurance

Short-Term Disability

Long-Term Disability

PTO and 6 paid holidays

Birthday paid off

FSA and EAP services

Identity Theft protection

Ongoing professional training

Collaborative work environment

Job summary

Parker & Sons is seeking HVAC Sales Technicians in Tucson, AZ to diagnose HVAC systems, present options and pricing, order parts, and collect payments upon completion. The role emphasizes high customer service standards and adherence to codes.

The position offers a performance-driven compensation model with potential earnings well above base, plus comprehensive benefits and training opportunities in a dynamic team environment.

Qualifications

• 3+ years of experience diagnosing and troubleshooting HVAC systems.
• Excellent customer service and communication skills.
• Ability to follow directions, work independently, and manage time effectively.
• Attention to detail and a results-driven mindset in a high-energy environment.
• Experience with ServiceTitan is a plus.

Responsibilities

• Perform routine maintenance on residential HVAC systems.
• Inspect, diagnose, and repair HVAC units using hand and power tools.
• Educate customers on system maintenance and options.
• Build relationships through outstanding service and follow-up.
• Document services performed and recommendations.
• Ensure all tasks meet quality and safety standards.

Skills

HVAC troubleshooting

Customer service

Communication skills

Attention to detail

Independent work

ServiceTitan experience

3+ years experience

Tools

ServiceTitan

Job description

Overview

Parker and Sons is currently seeking HVAC Sales Technicians in Tucson, AZ to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Sales Technicians are responsible to diagnose all aspects of the HVAC system, give customers options and pricing of repairs, order parts for install purposes and collect payment upon completion while ensuring quality work is completed to all local and national codes. A proven history of excellent customer service, and a strong attention to following up with loyal customers is highly encouraged.

**WE ARE BUSY ALL YEAR ROUND -

Earning Potential $100,000 - $200,000 + per year (average), PLUS industry leading benefits, PTO, 6 Paid Holidays per year + get paid to take your birthday off, 401(k) with Company match and so much more!

What’s In It For Me?

• Market Value Compensation ($100k+)
• Rewarding Commissions Structure!
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

Responsibilities

What Wil I Do?

• Successfully perform routine maintenance on residential heating and air conditioning systems
• Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces, condensers, and compressors
• Build client relationships by providing outstanding service through strong communication and customer service skills
• Educate your clients on their systems and maintenance requirements
• Identify opportunities for clients to improve their home comfort systems through product overview
• Document service performed and recommendations made by completing applicable forms, reports, logs and/or records
• Complete all tasks in accordance with quality and safety standards

Qualifications

Do I have What it Takes?

• 3+ years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues
• Mechanical aptitude
• Great customer service skills
• Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations
• Results driven in a high-energy environment
• Attention to detail
• Must be able to follow directions and work independently
• Experience with Service Titan a plus!

  Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.