HVAC Service Technician

Alliance Group, Inc.; Town of Plattsburgh (NY); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Competitive pay

Comprehensive health insurance

401(k) plan with company matching

Generous paid time off

Quarterly Bonus Opportunities

Job summary

A leading HVAC services company in Plattsburgh, NY, is seeking a Full-time HVAC Service Technician. This field-based role involves installing, maintaining, and troubleshooting HVAC systems. Candidates should have 3-5 years of experience and EPA Certification. The position offers competitive pay and comprehensive health benefits, along with opportunities for professional development.

Qualifications

• 3-5 years of HVAC experience required.
• Must possess proactive, positive problem-solving skills.
• High level of reliability, follow-through, discretion and integrity.

Responsibilities

• Safely perform scheduled preventive maintenance routines.
• Diagnose, troubleshoot, and repair HVAC/R systems.
• Provide exceptional customer service.

Skills

HVAC experience

Interpersonal communication skills

Problem-solving skills

Reliability and integrity

Ability to lift 50 lbs

Education

EPA Certification

Valid driver's license

Tools

Build-Ops platform knowledge

Job description

HVAC Service Technician

Department: Service

Employment Type: Full Time

Location: Plattsburgh, NY

Reporting To: HVAC Service Manager

Compensation: $28.00 - $35.00 / hour

Description

Job Summary: Alliance Group is seeking a Full-time HVAC Service Technician based out of our Plattsburgh, NY operations center.

This is a field-based position responsible for installation, routine maintenance, inspections, troubleshooting, and repairs on a variety of Commercial HVAC and related Mechanical systems. Our Service Techs must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service.

Key Responsibilities

• Safely perform scheduled preventive maintenance routines.
• Read/interpret blueprints and specifications.
• Diagnose, troubleshoot, and repair HVAC/R systems.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations.
• Provide exceptional customer service.
• Communicate and explain fully to customers current issues and what needs to be corrected.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Maintain a clean and organized work environment and company work vehicle.

Essential Qualifications and Competencies

• 3-5 years of HVAC experience required.
• EPA Certification desired.
• Additional certifications such as CTEP, Natural Gas, S-Electrical, and Oil are a plus.
• Knowledge of Build-Ops platform desired but not required.
• Strong interpersonal communication skills.
• Ability to work efficiently and identify inefficiencies in work processes.
• High level of reliability, follow-through, discretion and integrity.
• Must possess proactive, positive problem-solving skills.
• Must be an energetic and enthusiastic collaborative team player.
• Excellent communication skills both written and oral.
• Ability to work in multi-disciplinary teams.
• Must maintain a company vehicle.
• Must be able to lift up to 50 lbs on a daily basis
• Must be able to climb up and down scaffolding, ladders, stairs as job requires.
• U.S. citizenship or a current, valid U.S. work permit is mandatory
• Applicants must have a valid, unrestricted driver's license.
• A background verification and motor vehicle check will be required.
• A pre-employment post-offer Human Performance Examination is required for this position.

Equal Opportunity Employer

Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Paid Life Insurance
• Other voluntary insurance options
• 401(k) plan with company matching
• Generous paid time off
• Paid Holidays
• Quarterly Bonus Opportunities
• Employee Assistance Program (EAP)
• Professional development assistance
• Employee discount
• Company Apparel